Operations Team Leader
Current• Led the end-to-end delivery, installation, and commissioning of SaaS solutions, achieving optimal service delivery across NHS Integrated Care Boards.• Led a dynamic team, ensuring operational excellence and maintaining critical inventory levels.• Innovated risk mitigation strategies, ensuring seamless project execution.• Enhanced product knowledge across teams, leading training initiatives that reduced support requests and fostered long-term stakeholder relationships.• Optimised processes to enhance workflow efficiency and productivity.