-Performed automotive repairs in certified areas: brakes, steering & suspension, electrical, heating/cooling, engine repair, and engine performance. Also performed basic automotive services such as oil changes, tire services, and fluid services.-Responsible for training/mentoring of new hire technicians and general service.-ASE Certified in Engine repair, Automatic Transmission/Transaxle, Steering and Suspension, Brakes, Electrical/Electronic Systems, Heating and Air Conditioning, Engine Performance, and Advanced Engine Performance Specialist-State of Michigan Mechanic License in Engine repair, Automatic Transmission/Transaxle, Steering and Suspension, Brakes, Electrical/Electronic Systems, Heating and Air Conditioning and Engine Performance

-Managed a team of 11-20 employees. -Developed and guided multiple teammates into management and technician positions. -Performed customer satisfaction through conflict resolution and problem solving.-Created and adjusted teammate work schedules based on store need and customer scheduling.-Responsible for recruiting and hiring new teammates, and guiding them through the on-boarding process. -Worked with Area and Region Managers for sale events.-Led store team in service sales and total sales each month.-Finished 2014 with a store operating profit of $243,708. -Have held multiple positions within Bridgestone for the last eleven years in order to advance my career and obtain this position.

-Responsible for vehicle service area. Created technician work schedules. -Worked with Store Manager to create/advertise sale events. -Regularly led store team in service sales and total sales. -Help to build a strong business culture on Sundays.-Obtained a store record $128,671 service sales in March 2014.-Finished as top Store Manager candidate in Store Leadership Development Workshop.

-Performed automotive repairs in certified areas: brakes, steering & suspension, electrical, heating/cooling, engine repair, and engine performance. Also performed basic automotive services such as oil changes, tire services, and fluid services.-Responsible for training/mentoring of new hire technicians and general service.-Led store in weekly clock hours, flat rate hours, and technician productivity.-ASE Certified in Engine repair, Automatic Transmission/Transaxle, Steering and Suspension, Brakes, Electrical/Electronic Systems, Heating and Air Conditioning, Engine Performance, and Advanced Engine Performance Specialist-State of Michigan Mechanic License in Engine repair, Automatic Transmission/Transaxle, Steering and Suspension, Brakes, Electrical/Electronic Systems, Heating and Air Conditioning and Engine Performance

-Performed automotive repairs in certified areas: brakes, steering & suspension, electrical, heating/cooling, engine repair, and engine performance. Also performed basic automotive services such as oil changes, tire services, and fluid services.-Responsible for training/mentoring of new hire technicians and general service.-Led store in weekly clock hours, flat rate hours, and technician productivity.-ASE Certified in Engine repair, Automatic Transmission/Transaxle, Steering and Suspension, Brakes, Electrical/Electronic Systems, Heating and Air Conditioning, Engine Performance, and Advanced Engine Performance Specialist-State of Michigan Mechanic License in Engine repair, Automatic Transmission/Transaxle, Steering and Suspension, Brakes, Electrical/Electronic Systems, Heating and Air Conditioning and Engine Performance

-Responsible for vehicle service area. Created technician work schedules. -Worked with Store Manager to create/advertise sale events. -Led store team in service sales and total sales each month while in this position. -Able to create and sustain a culture of regular business on Sundays (until this location was closed on Sundays in February 2011. -Responsible for all recruitment of new technicians.

-Responsible for managing B2B accounts and managing tire inventory. -Regularly led store team in service sales and total sales. -Worked with Store Manager and Service Manager to create/advertise sale events.-Won multiple tire display contests and tire sale event challenges within Michigan District.

-Performed customer service through selling vehicle maintenance services and educating customers on proper vehicle maintenance. -Shadowed Store Manager to gain experience as a sales teammate. -Regularly led store team in service sales and total sales.

-Performed automotive repairs in certified areas: brakes, steering & suspension, electrical, heating/cooling, engine repair, and engine performance. Also performed basic automotive services such as oil changes, tire services, and fluid services.-Responsible for training/mentoring of new hire technicians and general service.-Regularly led store in weekly flat rate hours and productivity.

-Performed automotive repairs in certified areas: brakes, steering & suspension, electrical, heating/cooling, engine repair, and engine performance. Also performed basic automotive services such as oil changes, tire services, and fluid services.-Placed in Firestone technical training program (C.O.P.S.) to advance technical knowledge and experience. Further training included: brakes, steering & suspension, HVAC, and engine performance.

-Performed automotive repairs in certified areas: brakes, steering & suspension, electrical, heating/cooling, engine repair, and engine performance. Also performed basic automotive services such as oil changes, tire services, and fluid services.

-Clean shop area, organize and re-stock inventory, perform basic automotive services, tire installation and balancing, gained experience with customer service/sales, performed store closing duties.-Placed in Co-op program through vocational school where I worked with a technician to gain experience in automotive repairs such as brakes, alignments, engine repair, entry level diagnostics, and steering & suspension repairs.