Anthony Thurman Email & Phone Number

Flowermound

Durant, Oklahoma, United States

Mckinney, Texas

• Lead training program(s) and team of trainers that take ownership of Team Member training and development and produce a high performance team.• Investigates and resolves food quality and service complaints. Communicates with guests and employees to solve problems and ensures complete guest satisfaction.• Rigorously adheres to food safety and restaurant security practices, builds awareness about safety, and reports any concerns to senior leadership.• Energize talent by intentionally influencing, building, and maintaining a compelling culture that produces high performance teams.• Works closely with GM to proactively mitigate risk and respond to any HR-related legal issues (unemployment claims, etc.).• Have held multiple positions including FOH Manager, BOH Manager & Hospitality Manager.

Nacogdoches, Texas

• Developed menu for Stephen F. Austin University cafeteria & events.• Maintain quality service by establishing and enforcing company-wide standards and procedures.• Audit the food production line for adequate inventory and sanitation standards are met.

Nacogdoches, Texas

• Supervise front and back of the house to guarantee a top notch customer experience. • Complete restaurant opening and closing procedures including financial.• Consistently exceed monthly sales targets while maintaining costs and keeping employee turnover low.

Nacogdoches, Texas

• Develop and maintained a staff that provided exceptional and professional customer service• Supervise all phases of food production and service, inventory and ordering, food storage and rotation, food preparation, and production time standards.