Anthony Townsend Email & Phone Number

Kirkland, Wa, Us

Olympia, Washington, United States

• Oversee the cities of Olympia and Lacey operations for assisted living within the state of Washington• Establish a routine for conducting quality assurance assessments and promptly address any identified issues for resolution.• Hire, train/coach, and supervise Program Directors and Managers, evaluate programs and staff performance for quality assurance.• Cultivate and sustain productive partnerships with funding sources, regulatory authorities, interagency contacts, and the families of our clients, ensuring adherence to licensing and compliance standards.• Swiftly and responsibly address emergency scenario and person-served grievances, delivering guidance, aid, and assistance to relevant parties.

Olympia, Washington, United States

• Provide leadership and supervision for direct support staff to ensure each individual served is receiving the necessary support, living in a safe and sanitary environment, and enjoying a quality of life where there rights are being honored.• Interview and monitor candidate selection.• Conduct investigations of all reported incidents in an urgent and timely fashion, informing the support team and developing a plan of action.• Assist the Area Director in assessing the support needs of individuals to establish staffing.

Federal Way, Washington, United States

* Investigate auto accidents, evaluate medical bills and accident related injuries, and resolve bodily injury claims* Negotiate bodily injury settlements with attorneys * Use critical thinking methods and time management skills to meet company goals, stay ahead of deadlines, and navigate a career path for professional growth.

Bothell, Washington

• Conducts research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions • Research policy contract, regulation and cause of injury to make coverage decisions • Identify and research wage loss expenses and documentation for payment consideration • Review and interpret policy language when subrogation demands are received

Federal Way, Washington

• Investigate automobile accidents by interviewing involved parties and reviewing police reports, policy relevant and other useful information to make accurate coverage and liability determination• Consistently provided a high level of quality customer service• Interpret policies and communicated accurate information• Uphold client and company confidentiality• Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies

Renton, Wa

• Conducted necessary investigations to determine policy coverage and details of loss by telephone• Interpreted policies and communicated accurate information• Upheld client and company confidentiality• Analyzed information and determined the company's liability under the policy contract• Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies• Interviewed involved parties• Evaluated claims, negotiate settlements and key payments• Investigate cases by reviewing and researching statements, police reports, policy relevant and usefull information to make an accurate determination• Consistently provided a high level of quality customer service•Trained new employees.

Bachelor Of Arts - Ba

Associate Of Arts - Aa