Anthony Ureda Email & Phone Number

Racine, Wi, Us

Franklin, Wisconsin, United States

Sold and Managed ticket plans for the Milwaukee Milkmen and Milwaukee Wave. Sold and booked corporate, birthday, and group outings for events such as Milkmen and Wave games, The Hill Has Eyes Haunted House, and the APFC MMA events that ROC Ventures has hosted. Assisted customers in choosing the best seats that fulfilled their needs and worked within their budget.Developed relationships with clients in order to understand their wants and needs and provided solutions to meet those needs.Provided training on Tickets.com and Ticketmaster Archtics software to other staff members as well as assisted with event setup/cleanup at assigned venues when needed.Supervised Box Office operations and Box Office staff including hiring, training and scheduling. Maintained an organized Box Office area that included tracking inventory levels of ticket stock, wristbands, and plan holder merchandise.Operated POS Systems and followed day to day cash handeling procedures for Milwaukee Milkmen and Hill Has Eyes Box Office. Answered questions about events, schedules and ticket prices for customers with varying degrees of knowledge.

Franklin, Wisconsin, United States

Managed the fan entry locations of the stadium (Group & Season Ticket Holder Entrance). Greeting fans as they entered and helped with any customer needs.Took part in the execution of all pre-game, between inning, and post-game promotions to include assisting with props, getting contestants on and off the field, helping with player participation, hyping up the crowd; assisting other departments with activation of these promotions.Maintenance and upkeep of both dugouts and bullpens to include sweeping, power washing, weeding, and removal of trash both before and after the game; bringing water to the dugouts and bullpens.Batting practice set-up and tear down.Assist with the management of the ticket taking area at the stadium each night, responsible for the appearance of the entry area, greet fans as they enter and exit, helped with any customer needs, scanned tickets as needed, charged scanners at the end of the night.Pre-game stadium walk-thru to ensure all seating areas have been cleaned properly, furniture has been arranged, and restrooms are stocked.Pre-season stadium set-up included hanging banners, assembling and arranging furniture, cleaning and stocking restrooms, general stadium cleaning, clubhouse preparations, Press Box components in place, and other duties as needed.

5131 Douglas Ave

Worked both opening and closing shifts, followed company protocol for both shifts, i.e counted drawers, safe, daily deposits, daily paperwork.Communicated with my staff of four to five crew workers effectively during rushes to ensure the customer is fully satisfied with their visit.Conducted store inventory and U.S Foods truck orders to achieve deadlines to ensure store is stocked with product to serve the customer.Trained new employees and made sure that they are following company training procedures. Made it a goal to learn something new everyday and always improve.Suggestively sold new and current items on the menu to improve sales at the store. Assisted customers and built personal relationships with regulars.Handled customer complaints properly to ensure the customer received their order correctly and would come back again