Anthony V. Email & Phone Number

Draper, Utah, US

• Architected and deployed corporate network and IT hardware assets across 5 sites, enhancing infrastructure reliability and performance.
• Managed IT endpoint security configuration and deployment using Jamf MDM, Azure Intune, Okta iDP, and SentinelOne EDR. Improving end-user security policies across authorization, authentication, and access areas.
• Conducted SIEM security detections as part of an on-call incident response team, reducing noisy alerts by 50% through rule audits and enhancing detection accuracy for intrusions.
• Managed corporate and AWS cloud security infrastructure, and IAM policies with Terraform IaC through CI/CD, ensuring secure and effective infrastructure operations.
• Identified, reviewed, and remediated web and API security vulnerabilities, reducing potential threats across business units by 40%.
• Performed threat modeling sessions utilizing STRIDE and Security Card methodologies against web and api infrastructure and authentication methods ensuring the use of best practices throughout the organization.

Issaquah, WA, US

• Delegated onsite schedule for field tech's, prioritizing experience and efficiency, receiving consistent excellent feedback from client C-Suite.
• Architected and maintained systems/network infrastructure for over 25 client offices.
• Deployed and maintained Linux/Windows infrastructure with best security practices and patches.
• Assessed and deployed security best practices across multiple businesses with varying infrastructures utilizing NIST and/or SOC Type II standards.
• Managed and restored company databases and files via cloud or local backup/recovery systems.

Issaquah, WA, US

• Triage, delegate, and assist in L2 - L4 escalation tickets and projects.
• 1-1's with helpdesk and onsite techs to ensure understanding of delegated tickets, troubleshootingmethods, KBs, and procedures.
• Direct and KB training with team on old and new processes for ticket triage/resolving methods, andonsite field goals/tasks.
• Tested, transitioned, and configured new software and tools for the teams.

Issaquah, WA, US

• Visited several client locations while managing L1 - L2 tickets with project tasks.
• Troubleshoot issues with client and site-to-site VPN, internet connectivity from frames to switches, and firewalls.
• Onboard/offboard users and their Windows, or Mac devices in multiple environments (Azure AD, localAD, MDM, and RMM)
• Configure and deploy Unifi and Meraki firewalls, switches, and wireless access points.

Seattle, WA, US

• Create and escalated tickets as needed through a ServiceNow system. Provided troubleshootingsteps, resolutions and escalation paths with Service Desk tools.
• Performed core troubleshooting on Mac, Windows, mobile devices, and PoS systems.
• Configured and set up devices for internal VPN’s and other external networks.
• Setup and troubleshoot enterprise networking Juniper switches, routers and WLAN devices.

Zurich Airport, CH

• Track and upload multiple sets of data from scanned and weighed cargo/packages to flight databases. Achieving above average scores on overall shipping manifests.
• Operate X-ray screening machine on cargo, using extreme attention-to-detail to search for any possible threats to passenger and/or freight planes.
• Count inventory and items received/sent for validation of invoices and shipping manifests.

Seattle, WA, US

• Coordinate with managers to prioritize and complete tasks ensuring best efficiency, increasing total volume output from 1,000-10,000 packages within 4 hours
• Keep track of volume and personnel count to help organize fluid load (outbound hand-loading), filling and replacing trailers under estimated times. Supporting increase in overall volume loads

Redmond, Washington, US

• Use machine learning technology to automate and organize Movies & TV and Groove Music app data, increasing multi-task work load to complete more tests within a day.
• Function within a fast-paced agile environment, dividing load between 7 other team members to provide best overall testing coverage.
• Finding and tracking bugs with Visual Studios across multiple devices and platforms (i.e. Windows Desktop, Android, iOS, Console, and VR/AR), increasing the groups testing output.
• Update software on devices in specific order with current, pre-released, or experimental builds to help overall daily coverage. Reported and resolved many issues found with core development teams, supporting testing.
• Run VR and AR headsets through virtual environments to run compatibility, ad-hoc, and regression tests.
• Analyze UX and back-end bugs for the Movies & TV app resulting in a 4.2 overall rating from 162,000 reviews.

Certificate Of Completion, Quality Assurance

Graphic Art And Game Design

Education record

Digipen Video Game Programming