Challenge: Identify projects that have a financial impact on the bank and build an IT solution. Strategize and implement new technologies. Enhance and maintain existing applications and web services.Action: • Identified new technologies for portal design, big data solutions, RPA and mobile development.• Pre-sales activities and proposals based on SAAS/PAAS models for in-house built applications to HDFC sister concerns• Took ownership of 19 large scale applications.• Designed and developed the PARCC System used to estimate risk parameters for the purpose of calculating regulatory capital under Basel II guidelines.• Designed workflow solutions with maker/checker functionality for data collation and financial reporting.Results: • Liferay, Hadoop cluster, RPA have been deployed for portal development and data archival/retrieval, automated processing & test automation respectively.• Risk based solutions have been used for RBI reporting and computation of the bank’s capital adequacy ratio for the balance sheet.• Financial data collation and vendor lifecycle tracking are managed through the workflow applications.• The HR solutions are for employee engagement and incentivizing. The ESOP application allocates options to employees for vesting and is integrated with various financial partners for fund raising.• The Alerts application is used to intimate corporates on their financial transactions through various channels like email, SMS, FTP/Snorkel enabling quicker business turnarounds.• The centralized customer information repository is a singular view of the customer information and product holding.• Applications evaluating customers based on their employer payments and identifying salaried customers for corporate scheme benefits have resulted in huge cost savings and increased income for the bank.• Integration of source systems and applications using webservices as passthrough / orchestration to achieve business results.

Challenge: To stabilize the Finance MIS Operations and centralize the Banks Financial reporting. Support senior management and product teams with constant updated information on the bank business. Evaluate and identify gaps in existing process and drive re-engineering projects. Action: • Evaluated solutions to understand process gaps and bank systems to achieve reporting accuracy and TAT’s.• Streamlined and structured the BI requirement capturing process, designed functional and logical documents. Drove projects on reporting of key metrics, bank financials and productivity & measurement.• Pioneered system driven automated reporting, self-service modules and query management solutions.• Designed and developed dashboards and scorecards for monitoring business and staff productivity. • Evaluated vendors for specialized solutions on dashboards and data management & protection. • Trained team members on financial reporting and automation using specialized tools. Results: • The strategic projects on consolidation and rationalization of reporting has resulted in the Finance Business Intelligence Unit becoming the central team for all financial, profitability and productivity related management information reporting. • Initiatives on BI process enhancements has led to structured analytical reporting, automation of processes, better staff productivity, reduced TAT’s and stability in operations. • The qualitative dashboard to track the leads and business done in the bank has led to a MD initiative for enhancing customer engagement with the bank, with focus on cross-selling. This has resulted in the development of a customer-centric culture, centralized CRM tracking system with the demise of smaller systems and better IT-Business alignment.Projects Undertaken: • Leads and Sales Management Dashboards.• Customer engagement project – Customer product holding.• Query Management System – with a self-service interface.

Technology expert, designing and integrating analytical solutions with the Global Customer Management Systems for the Marketing, Sales and Collection departments in different GE Money Markets.

Partnered with the Datawarehousing and Datamining teams, providing analytical solutions, handling compilation and maintenance of data. Designed databases and datamart solutions for the Finance, Marketing, Sales and Customer Care departments. Conceptualized and developed the idea of a Virtual Call centre on a Palm Top.