• Manage customer accounts, including developing and maintaining strong relationships, addressing customer concerns and issues, and managing customer expectations.• Provide technical support and troubleshoot equipment issues and customer service requests for customers via phone, email, and on-site visits.• Serve as the primary point of contact for customers and provide exceptional customer service, including training on equipment operation and maintenance.• Maintain and strengthen relationships with customer portfolio.• Collaborate with the sales teams to identify and implement equipment upgrades and improvements as needed.• Keep and maintain accurate records of customer interactions, performance information, andequipment repair/maintenance data.• Ensure compliance with safety and environmental regulations.• Analyze customer needs and recommend solutions to improve equipment performance.• Identify and implement product or service applications tailored to a specific customer needs to achieve and maintain customer satisfaction.• Create and maintain technical documents and manuals• Coordinate with sales engineers and cross-functional teams to ensure timely and efficient resolution of customer issues.• Ensure compliance with safety and environmental regulations, including site-specific safety trainings and requirements.• Continuously monitor customer satisfaction and take action to address any concerns.

Traveling photographer servicing a diverse portfolio of clients. Available for travel if required. Message me to get your quote.

Perform maintenance, troubleshoot, and service water filtration system and subsystems.Change out compressors, clarifiers, PD pumps, centrifugal pumps. Commission MPAK (Ultra Filtration), Reverse Osmosis, and Radioactive filtration systems. Maintain proper plant/system chemistry while monitoring pH, conductivity, turbidity etc. Perform maintenance clean and pickle systems where required. Operate and maintain RO and UF plants to produce optimum quality, potable water. Prepare work orders and submit trouble tickets for servicing and repairs. Maintain daily logs for review by customer and leadership team. Maintain inventory of all consumables and identify common waste items.

Facilitate gap analysis of BOPE to Standard 53 & BP requirements for BP operated drilling vessels.Provide guidance to drilling contractors in the offshore re-certification process.Communicate all product and process improvement opportunities to each drilling contractor.Provide onshore and offshore support to drilling contractors both in Gulf of Mexico and internationally.Communicate and train personnel to improved maintenance practices (project management fundamentals).Supply consult to wells teams on between well maintenance planning and preparation.Deliver improved BOP reliability and reduced NPT through more effective and efficient BWM (project management) of BOPs.Provide leadership while working with rig contractors to implement project management tools, including the coaching of rig and rig support personnel.Work with OEMs to develop and improve maintenance and inspection plans for BOPs and incorporate into BWM planning.Administer incentive agreement (contractual) for Transocean, Ensco, and Seadrill.Provided project management support for PDQ Thunderhorse and Mad Dog (BP), Ensco DS3, Maersk Discoverer,Transocean DD3, and Seadrill rigs.KEY ACHIEVEMENTS INCLUDE:Author - BOP Extended Outage GuideCo-author - BOP BWM Guide 40 day completion of 5 year re-certification of TOI - DD3.Saved over 20+ million (USD) on TOI – DD3 offshore re-certification.27 day completion of 5 year re-certification of Ensco – DS3.Saved over 40+ million (USD) on Ensco – DS3 offshore re-certification.Influence changes in decision of utilizing VBR in BSR cavity. This prevented a potential downtime incident and unplanned pull.Influence change of BWM processes at Seadrill, TOI, and Ensco.Influence re-certification and inspection strategy of BP owned and leased vessels resulting in increased equipment life and availability.

Disposition both legacy Vetco and Hydril equipment. Advise in Hydril Recertification standardization program.Create inspection and maintenance standard for Hydril and Vetco drill through equipment.Travel locally and internationally to consult in BOP engineering services.Revise/develop BOP inspection and recertification program. (Overhaul and Repair)Review and revise engineering drawings.Provide proper direction and training to ensure safe operation throughout GE Oil and Gas facilities.Manage “Management of Change” (MOC) program for GE-Broussard.Ensure that all GE equipment meet OEM/Engineering Parts Specification while adhering to regulatory requirements.Provide Annular and Ram BOP training to all pertinent personnel.Manage projects ranging from design, review, procedures, customer specific consults, etc.Design all test fixtures applicable to BOP testing, rigging, etc.

Perform maintenance, troubleshoot, and support SBOP system and subsystems.Build, test, and troubleshoot shuttle valves, CCSV’s, SPM’s, HKR’s, and MKR’s.Service and maintain HPU/Mixing system, diverter, telescopic joint, MRT’s, CMC’s, APV’s and N² Generator systems.Perform EOW maintenance and POD rotation.Perform BOP testing in accordance with government regulations.Service and maintain choke/kill manifold.Assist in 5 year COC of SBOP system.Pressure test TIW and IBOP’s.Complete well control school (supervisory).Successfully complete Subsea BOP Engineer competency assessment.Assisted on other oil rigs where necessary and maintained subsea equipment in warehouse.

Completions for Shell, BP, Chevron, EnCana, Apache, Mariner, GOM, and international.Provided aid, training, and support in fiber optic (DTS/gauge), micro-seismic monitoring, and electrical gauge installations.Certified fiber optic technician specializing in both land and offshore installations.R&D for subsea safety systems.Perform and participate in FAT/SIT’s of fiber optic, electrical, seismic, and subsea safety systems.R&D for subsea safety systems.Build, troubleshoot, and deploy subsea safety systems as per client request.Provide aid and training in subsea safety systems.Lead subsea safety projects. Supervise and provide technical expertise where needed.