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Anthony Waller is listed as Information Technology Support Specialist at Working from home, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Anthony Waller.
Anthony Waller previously worked as Information Technology Support Specialist (based at home) at Working From Home and London Taxi Driver at Self-Employed.
Looking for home based/work from home jobs in IT support/helpdesk/service desk.• IT Specialist, with proven track record in Helpdesk and Trade Floor Support for a leading global bank• Experience working within an ITIL framework to strict SLA’s• Excellent problem solving and customer service skills gained from a fast paced trade floor
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London, England, United Kingdom
• Supporting local users with all aspects of IT including:• PC software and hardware issues• Ipads and smart phone setup and trouble shooting• Printer setup and troubleshooting• Setting up WiFi and resolving faults
London, England, United Kingdom
• Took a number of years to complete due to also working full time. This demonstrates tenacity and perseverance. This process is known to be one of the most difficult to complete with a 70% drop out rate• The process itself requires learning and retaining of extensive knowledge, with a very challenging assessment process, known to require confidence, integrity and determination• Due to being a customer facing role, I became competent at diffusing difficult situations before they escalated
London, England, United Kingdom
• Software and hardware support• Supporting Ipads• Managing warranty repairs• Delivering stock and new orders to staff• Dealing with all Oxleas PC moves• Dealing with PC upgrade projects• Configuring network switches
London, England, United Kingdom
• Supporting Trade Floor and Research users with 1st and 2nd line PC issues• Supporting Windows and MS Office• Creating and maintaining user accounts on active directory• Supporting Disaster Recovery site• Supporting Bloomberg and Reuters applications• Support desk floor moves• Setting up, supporting and training Blackberry’s• Solving 1st line Hardware (printer, monitor, cables etc) problems• Setting up and supporting Wey Keyboards• Installing and supporting Pointsec encryption software• Liaising with different departments to resolve issues
London, England, United Kingdom
• Solving IT related problems for internal users throughout Citi, including Europe, Africa and Middle East• Receiving and analysing problems via telephone and customer facing• Logging all queries, using skills in various call logging systems • Responsible for up to 100 calls daily• Ensuring all relevant I.T. teams involved carry out their duties to completion within agreed SLA timescales
London, England, United Kingdom
• Creating executive presentations on Power Point• Produced monthly spreadsheets for management regarding client information• Sole responsibility and handling of Access database including designing databases and building queries• Solving all MS Office queries from Sales Teams to Area Sales Managers to the Managing Director
London, England, United Kingdom
• General administrative duties• Using Microsoft Office and in-house software• Dealing with customer complaints on the telephone
Quick answers generated from the profile data available on this page.
Anthony Waller works for Working from home.
Anthony Waller is listed as Information Technology Support Specialist at Working from home.
Anthony Waller is based in United Kingdom while working with Working from home.
Anthony Waller has worked for Working From Home, Self-Employed, Oxleas Nhs Foundation Trust, Citi, and Emap.
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