Anthony Watson Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, Australia

Accountable for establishing & managing key training initiatives that ensure Patrick is;• Compliant with all legislative & operational requirements• Actively contributing towards positive cultural, operational and safety change• Developing & implementing appropriate training governance, standards and processes• Designing, deploying & recording fit for purpose training & assessment solutions• Providing efficient & reliable methods for reporting• Centralising and developing a ‘1 source of truth’ repository for training records• Continuously improving training initiatives to the benefit of Patrick’s people, contractors and customers.

Sydney, Australia

Anthony has a wealth of national and international experience in training and assessment across a wide range of industries, countries and cultures. With a background in information technology, project management, and instructional design, Anthony manages and delivers a complete blended training solution from concept to completion.

Sydney

Engaged with the Department of Education to develop and execute a blended enterprise training strategy to support the implementation of a new regulatory information system impacting 120,000 teachers and corporate users throughout New South Wales.

Sydney, Australia

Responsible for the development and execution of an enterprise level training strategy that successfully transitioned 380 end users through the implementation of a Microsoft Dynamics Customer Relationship Management system. This training strategy integrated into The Pulse Change Management Plan, The Pulse Project Plan and incorporated a blended training solution consisting of eLearning, pilot based training, scheduled train the trainer sessions, end user training and follow up training post go live.

Sydney

Supporting the Change Management function to identify, manage and execute a successful Change Management strategy to support new insurance products, systems and processes.

Sydney

Project Managing a team of Instructional Designers and eLearning specialists to facilitate training requirements for the implementation of a Microsoft Dynamic Case Management System.

Sydney, Australia

Anthony was engaged as Training Manager for the Electoral Commission’s $5M Salesforce / cloud program to build and deploy an electoral funding and disclosure management system. Stakeholders of this solution included political parties, elected parliamentary members, election candidates and internal stakeholders. Anthony adeptly implemented and managed the full lifecycle of training strategy, training material development and training delivery with additional activities relating to devising User Acceptance Testing scenarios and to identify requirement exceptions that arose from the iterative nature of the delivery project. Over a six-month period in an environment of ambiguity, Anthony professionally engaged a variety of stakeholders including developers, testers, business managers, business users and the technical project team to develop and deliver accurate, complete and concise training to nominated end users and super users. Anthony provided regular progress status reports and proactively identified and tackled issues. Anthony’s manner in liaising with the various stakeholders and his well-presented expertise in his field resulted in a high-quality outcome and positive feedback from the project and user community.

Port Botany

In July 2014, Patrick will transform its existing manual based operation at Port Botany to a fully automated environment making Port Botany one of the most operationally efficient ports in the world.Anthony was engaged with Patrick to assist with this transformation by leading a team (Sydney and Brisbane based) to Analyse and Develop competency based frameworks against existing roles that will remain unchanged, existing roles that will change and new roles that will be introduced,.A number of the competencies were aligned with Australian Quality Training Framework Standards which are offered as part of the Patrick Registered Training Organisation. Additional competencies were either sourced or developed as part of this engagement.The competency frameworks have provided Patrick with the ability to;Concurrently view multiple roles and their associated competencies across different divisionsUnderstand where both competency based gaps and commonalities exist between roles Improve critical decisions such as employee selection, promotions and KPI’sUpdate and / or create position descriptions based on competenciesAssist in identifying training needs during periods of transformationDetermine optimal operational and managerial models

201 Elizabeth Street, Sydney, Nsw

In 2012, TransGrid commenced the undertaking of a significant upgrade of their core enterprise resource planning system affecting all 1030 state based employees.Working collaboratively with TransGrid stakeholders, leadership teams, change management specialists, communications specialists and multiple software vendors, Anthony maintained accountability for the successful development of a comprehensive training strategy which aligned newly created process changes with new system functionality.

Cumberland Hospital Campus

In October 2011, New South Wales Health engaged Anthony as a Learning Development specialist on the implementation of a large scale information technology project focused on personalised electronic health. Responsibilities included the engagement of over 75 specialist clinicians to determine and evaluate existing processes and information technology systems. Existing processes and systems were mapped against proposed processes and systems which provided the ground work for the development of a comprehensive Training Needs Analysis for the Personally Controlled Electronic Health Records program.

Southbank Victoria

The complete project management, development and delivery of a national blended learning solution (face to face & eLearning) for the Fosters group. The training solution centred around the implementation of a newly implemented CRM (Customer Relationship Management) system named CUBe (Carlton United Brewers execution). The training solution complimented a customised change management strategy.Anthony developed and delivered this training using a methodical, user centric approach which ensured all targeted audiences were quickly up skilled in a relatively short time frame across all Australian states. Additional responsibilities included the up skilling of three additional trainers, coordination of trainer deployment, and quality assurance of both data integrity and system functionality.Target groups for this training included key account executives, account managers, marketing personal and super users. The training also included the delivery of a number of newly created business processes within the Fosters group. All employees were sufficiently equipped to competently perform their required duties using CUBe the next working day.

In January 2011, Anthony commenced a large scale training and development transformation project with RailCorp. The development transformation centred on the practical application of RailCorp’s Safety Management System (SMS) which is designed to interpret legislative government requirements. Anthony single handily managed all development, stakeholder engagements, pilot training and post pilot amendments. The application of adult learning principals and proven delivery methodologies ensured a successful curriculum transformation was delivered above and beyond expectation. This project involved a wide range of stakeholders including custodians, subject matter experts, RailCorp trainers and actual participants. The new curriculum is expected to reach over 15,000 RailCorp employees over the next 2 years.NSW Self Insurance Corporation – Project Management, Curriculum development and delivery

In October 2010, Anthony was engaged with the NSW Self Insurance Corporation to design, develop and deliver an integrated training solution to enable a diverse group of insurance stakeholders to both understand and use a new agency reporting system. The project involved the successful development of six e-Learning modules, the development and delivery of a one-day class room based training program which also included supporting trainer’s guides, participant workbooks, quick reference guides and assessments. The class room delivery also incorporated a train the trainer session designed to empower insurance experts to effectively deliver professional adult training. Challenges included a short development timeframe with a fixed deadline, a continuously evolving source system and multiple stakeholder signoffs. All challenges were overcome using effective consulting and project management principals.

With the implementation of a new eLearning based platform, Anthony was contracted by Wesfarmers on a 12 month full time engagement to take complete ownership and responsibility of all online training content and development. Anthony’s Elearning development focused on a newly implemented CRM system (Microsoft Dynamics), an existing ERP system (FOCUS), ten major product categories and several policy training courses including equal employment opportunity and office ergonomics. Target audiences exceeded 14,000 employees and covered both Australia and New Zealand. Challenges included varying levels of end user computing skills, frequent changes to the newly implemented CRM system and varying opinions on best practises around ERP training. Most challenges were overcome using best practise consulting approaches, relationship management and strong delivery methodologies that exceeded expectations.

Cape Town - South Africa

Diploma - Training Design & Development, Education

Training & Assessment, Tae4011A

Education record