Anthony Weber Email & Phone Number

Miami, Florida, United States

Miami, Florida, United States

The position's primary responsibilities are the creation of educational content, dissemination of training to employees and clients, and consultation with the clients and Amadeus software development. The educational content is developed for multiple delivery methods to include eLearning, Instructor-Led, and remote. There is a heavy concentration on product usage documentation for clients as well as internal staff. Instructional Design Responsibilities •Research and determine the… Show more The position's primary responsibilities are the creation of educational content, dissemination of training to employees and clients, and consultation with the clients and Amadeus software development. The educational content is developed for multiple delivery methods to include eLearning, Instructor-Led, and remote. There is a heavy concentration on product usage documentation for clients as well as internal staff. Instructional Design Responsibilities •Research and determine the optimal training deployment method based on project scope/timeline, client needs, and fiscal impact.•Design and Develop eLearning content.•Design and Develop instructor-led (either face-to-face or remote delivery) content.•Create new documentation for each new product release, including user-training guides, training agendas, lesson plans, train the trainer guides, certification exams, and technical guides.•Show creativity in making suggestions and modifications to course design.•Modify existing training content for new product releases or feature additions to released product versions.•Follow an educational style guide. Training Deployment Responsibilities •Deliver client-facing instructor-led training courses and certifications.•Travel to client locations as needed (domestic and international travel).•Deliver in-house instructor-led training classes as needed as part of a new hire, new product release, or continued education sessions.•Deliver remote training courses to client and internal audiences.Subject Matter Expertise Responsibilities •Work independently to become an expert in the Amadeus CRS and PMS application(s).•Work with Amadeus R&D, Support, and Product Management on new features or existing enhanced product features.•Be an active member of cross-divisional/departmental teams, collaborating on product design and development sprint meetings.•Proof read content for relevance and course flow, with full knowledge of the end-users profile. Show less