Anthony White Email & Phone Number

Meridian, Idaho, United States

• Drove projects to completion, by partnering with the business units to define requirements and aligning with system capabilities. • Worked toward successful accomplishment of sprint goals by participating in scrum ceremonies resulting in meeting sprint objectives. • Enabled developers to execute against stories by gathering requirements and translating them into system solutions.• Contributed to successful deployments through extensive QA testing employing SQL to identify test populations.• Enabled business validation (UAT) of developed solution through concise written and verbal communication.

Boise, Idaho Area

• Empowered scrum teams to accomplish development by collaborating with Product Owner to maintain a prioritized backlog, present user stories to dev teams for the purpose of refinement/estimation, and documenting acceptance criteria utilizing Gherkin notation.• Supported upgrades to APIs that utilize SOAP/REST protocols by gathering and documenting requirements. • Empowered development to execute on a complicated projects so that critical functionality could be delivered in a SaaS platform called AgentCubed – for example: Merge Record: Took over stalled project and re-wrote stories with critical detail needed to progress with development.CMS API: Analyzed Centers for Medicare & Medicaid Services API endpoints so that development could understand how the desired patient information could be extracted. MS Outlook 365: Provided current and future state flow diagrams for sync integration via API from/to AgentCubed for email and calendar events.AgentCubed Mobile App: Participated in solution design for how data and mobile app functionality will be utilized resulting in an intuitive user experience, and QAed developed work utilizing Sauce Labs.• Provided external clients with critical system information by documenting major platform functionality and presenting live demonstrations and training.• Contributed to positive end user experience through collaboration with User Interface (UI) / User Experience (UX) specialists to mock out webpage functionality.

Meridian, Id

• Provided IT and business units with clear project direction by flow diagraming current and future state processes, and documenting business needs.• Enabled the development of project solutions by effectively decomposing requirements into sprint size user stories that empowered developers with a clear picture of expectations digestible to their level of expertise. • Enhanced team success by coordinating daily standups, backlog refinements, and sprint planning meetings.• Contributed to overall quality of developed solution by documenting and executing against test plans often utilizing an understanding of SQL to identify test populations.

Boise, Idaho Area

• Worked to ensure project tasks completed through team coordination, and collaboration by utilizing an Agile framework – for example:Court Reporting: Worked to drive integration of the existing iCare case management system with a web solution that automated court reports.Child Welfare Referrals Portal: Verified integration between portal and the iCARE case management system to ensure that appropriate corresponding police departments received notice of high priority child welfare cases.1095-B Tax Reporting: Verified accuracy of reporting to IRS by comparing developed proc output with production data for the purposes of complying with the Affordable Care Act.Adoption and Foster Care Analysis and Reporting System (AFCARS): Identified the source of data quality issues related to compliance reports from the Federal government and submitted findings. • Contributed to high-quality end-user product through meticulous test plan creation and execution, which resulted in providing actionable feedback to developers.• Drove group discussions and requirement gathering efforts by utilizing knowledge of scripting languages and other network technologies to ask clarifying questions.

• Actively managed 5 – 7 concurrent projects through the various stages of the project lifecycle including project planning, analysis, design, development, testing, implementation, and maintenance.• Ensured successful deployment of integration between Accessible Information Management (AIM) system and People Soft by composing and executing a comprehensive test script. • Enabled solution development by reviewing existing processes, interviewing business units, identifying inefficiencies or opportunities for development, authoring flow diagrams with process narratives for both the current and new process, and composing Software Requirement Specifications (SRS).• Documented requirements for new Pyramid reports by coordinating with Business Intelligence & Reporting Services (BIRS), Institutional Research (IR), and Graduate College which resulted in enhanced reporting capabilities. • Contributed to the standardization of Project Management Office (PMO) procedure by diagramming and documenting existing development process flows. • Enabled project stakeholders to make informed solutioning choices by setting up and coordinating vendor demos for student authentication with Extended Studies, and address validation for Enrollment Services.

Boise, Idaho Area

Release Management Team Lead:• Maintained process oversight and workload delegation for IT solution Release Plans (RP) on the Navy Marine Corps Intranet (NMCI).• Evaluated RPs for quality before requesting Enterprise Change Control Board (ECCB) approval.• Eliminated single point of failure by establishing and providing training on new procedures for handling RP submissions allowing for improved workload distribution among team members. Business Analyst / Tech Consultant II: • Successfully lead project development of the Release Portal System (RPS) so that the manually intense email submission process could be replaced.• Correctly aligned project scope with stakeholders needs through collaboration and documenting requirements.• Utilized technical knowledge of web-based technologies to effectively resolve design issues.• Delivered training slides, videos, live sessions, and work instruction to ensure successful transition.

Boise, Idaho Area

User Communication Team Lead:• Accurately Oversaw the distribution of user alerts on the NMCI; a process that delivered notice of network maintenance to up to seven-hundred-thousand users. • Moved business processes from crises management to a proactive stance by standardizing procedural workflows, and training team members.Business Analyst / Tech Consultant II: • Successfully managed and drove to completion the development of the User Communication / Extended Maintenance Request Portal (UC/EMR) which reduced the effort to process, track, and deliver UC by 40%.• Established automation requirements and project scope by reviewing and diagramming manually intense email-based UC submission workflows.• Facilitated transition to automated process by developing, communicating, and executing implementation plan.

Boise, Idaho Area

• Received and execute request for Active Directory (AD) changes (i.e. display name, contact information, distribution list, created new computer names, moved users personal share drives, enabled/disabled user accounts, etc.)• Responded to incoming calls & provided end-user support on the NMCI; Provided support for User Accounts, Software, Hardware, and Network related issues; Upheld network policies while providing excellent customer service support; Collaborated with fellow co-works to improve Knowledge Center (KC) document look up time for service desk analyst; Established and tested working model that allowed service desk analyst use the document look up mechanism as a means to trouble shoot customers’ issues

Boise, Idaho Area

Worked with a team of students to evaluate an MS Excel base employee assessment system; Identified requirements to replace manual process with an automated database driven system by interviewing users and various stakeholders; Used Unified Modeling Language (UML) to define system architecture through composition of Use Case diagram, Use Case specifications, and Entity Relationship Diagrams; Evaluated vendor solutions against defined system requirements.