Anthony Wild Email & Phone Number

Iowa, United States

Cedar Rapids, Iowa

North Liberty, IA

• Work in tandem with the Marketing Director to develop the marketing vision and implement the strategic plan for South Slope internet, phone, and television services
• Recognize what sets South Slope apart from the competition and market to those strengths
• Support unique customer experience efforts

North Liberty, IA

• Promoted from senior management team to the consolidated executive management team in 2015 to oversee company operations and development of over 30 employees in five departments through employee empowerment, servant.
• Changed the culture of the Customer Service Department from single-minded to team-oriented by listening to their questions, comments, and concerns and giving them the tools and support necessary to allow them to guide….
• Changed the culture of the Customer Service Department from single-minded to team-oriented by listening to their questions, comments, and concerns and giving them the tools and support necessary to allow them to guide.
• As part of an organizational restructure, united the Project Management, Sales, Marketing, Information Technology, and Customer Service department teams under the Customer Experience Department to provide customers.
• Led the Project Management team in identifying and implementing opportunities for increased process efficiencies throughout the company, leading to increased workflow and employee satisfaction
• Involved in major management decisions, including employee compensation, benefits, and paid time-off and contributed to overall strategic planning and policy decisions

• Established marketing plans for Kalona Telephone, Kalona Radioshack, and iTech
• Created print, web, and video production pieces to promote products and services
• Engaged in extensive use of Adobe graphic design, audio, and video editing software
• Worked with customer service representatives to increase customer satisfaction and sales

• Enforced University of Iowa campus parking regulations
• Supervised and trained student employees

Bachelor Of Business Administration - Bba, Management And Leadership

Project Management Certificate