Senior Director Of Guest Services
Current
Jun 2024 - Present
AeroLeads people directory · profile
Anthony Winter-Brown Email & Phone Number
Starting a new chapter in the US and looking forward to the new experiences and learnings ahead of me.
at
Straz Center for the Performing Arts
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Starting a new chapter in the US and looking forward to the new experiences and learnings ahead of me.
Location
Tampa, Florida, United States
Who is Anthony Winter-Brown? Overview
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Quick answer
Anthony Winter-Brown is listed as Starting a new chapter in the US and looking forward to the new experiences and learnings ahead of me. at Straz Center for the Performing Arts, based in Tampa, Florida, United States. AeroLeads shows a matched LinkedIn profile for Anthony Winter-Brown.
Anthony Winter-Brown previously worked as Senior Director of Guest Services at Straz Center For The Performing Arts and Managing Director at American Stage Theatre Company. Anthony Winter-Brown holds Bachelor'S Degree, European Studies (French And Spanish) from University Of Kent.
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Straz Center for the Performing Arts
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Profile bio
About Anthony Winter-Brown
Accomplished leader with over 20 years experience of leading diverse teams for high profile commercial and non profit organizations. Passionate about delivering high levels of customer service and exceeding expectations. Proven ability to recruit and develop high performing teams that exceed goals. High levels of financial acumen and budgetary control, creating an environment of continual improvement.
Current workplace
Anthony Winter-Brown's current company
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Straz Center For The Performing Arts
AeroLeads page
7 roles
Anthony Winter-Brown work experience
A career timeline built from the work history available for this profile.
Managing Director
Mar 2023 - Jun 2024
Director Of Visitor Experience
Lead the in person visitor experience teams including Front of House and Security, all F&B outlets, Tours, Retail and Event Merchandise. Set vision and direction for these teams and grew income streams across all secondary spend areas, resulting in over £3m income for the charity.
Feb 2017 - Dec 2022
Head Of Customer Experience
A seconded role looking at all points the customer comes into contact with the Hall and how these touch points can be enhanced and fully aligned to the Hall’s vision and values
May 2016 - Feb 2017
Depot Manager
Accountable for delivering financial and operational KRAs for the whole Depot. Strategic planning for current and future cost savings. Delegating responsibilities to a team of shift managers and holding them to account for their individual KRAs. Liaising with onsite Union Representative to gain agreement on plans and strategies which affected team members. Implemented and communicated HQ change initiatives.
Oct 2003 - Oct 2004
Graduate Trainee
Two year graduate scheme which included a year supernumerary work supporting and delivering business wide projects, in particular a Depot rationalization program to convert 25% of Depot routes to be outsourced to self-employed drivers. Training relevant staff members on new ways of working. Contingency planning for initial implementation of new Depot structure. In the second year of the Graduate scheme, I completed a shift manager position, where I managed a team of 25 drivers. Day to day responsibilities for ensuring the delivery of parcels in my area, including premium and time sensitive delivery and collections. Resolving customer inquiries to ensure the highest level of customer satisfaction is achieved.
Oct 2001 - Sep 2003
On Board Service Manager
Responsible for providing the highest level of customer service and satisfaction by managing and coordinating a team in the delivery of on-board services. Resolved customer issues in both French and English, in order to maximize their Eurostar experience. Ensured that all safety procedures were observed by customers and staff. Assessed and developed the potential of my On-Board Service Team.
Sep 1999 - Sep 2001
2 education records
Anthony Winter-Brown education
Bachelor'S Degree, European Studies (French And Spanish)
University Of Kent
Gcses And A Levels
Boston Grammar School For Boys
FAQ
Frequently asked questions about Anthony Winter-Brown
Quick answers generated from the profile data available on this page.
What company does Anthony Winter-Brown work for?
Anthony Winter-Brown works for Straz Center for the Performing Arts.
What is Anthony Winter-Brown's role at Straz Center for the Performing Arts?
Anthony Winter-Brown is listed as Starting a new chapter in the US and looking forward to the new experiences and learnings ahead of me. at Straz Center for the Performing Arts.
Where is Anthony Winter-Brown based?
Anthony Winter-Brown is based in Tampa, Florida, United States while working with Straz Center for the Performing Arts.
What companies has Anthony Winter-Brown worked for?
Anthony Winter-Brown has worked for Straz Center For The Performing Arts, American Stage Theatre Company, Royal Albert Hall, Parcelforce Worldwide, and Eurostar.
How can I contact Anthony Winter-Brown?
You can use AeroLeads to view verified contact signals for Anthony Winter-Brown at Straz Center for the Performing Arts, including work email, phone, and LinkedIn data when available.
What schools did Anthony Winter-Brown attend?
Anthony Winter-Brown holds Bachelor'S Degree, European Studies (French And Spanish) from University Of Kent.
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