As the General Manager of Centennial Toyota, I led the #1 profitable Toyota dealership in the country. Managing 145 employees and all dealership operations, I held full P&L accountability for $196M+ in top line revenue from the sale of 6,200+ new and used vehicles annually.During my tenure with Centennial Toyota, I built a strong, streamlined organization, hiring and training teams for high performance and excellence in customer service. A hands-on manager, I provided key leadership across all operational areas, earning the trust of the entire staff and optimizing employee engagement. Our efforts led to $6.6M in profit growth.Areas of focus include Operations Management, Team Leadership, Profit Building, Strategic Relations, Market Expansion, Inventory Management, Organizational Development, Marketing & Advertising, and Customer Service. Key Accomplishments:» Provided excellence in Sales Leadership — overseeing sales volume growth of 15%» Drove effective strategies in Profit Building — yielding an explosive 87% increase in profitability» Directed key initiatives and promoted a work culture focused on Customer Satisfaction — achieving extremely high customer satisfaction and retention score» Delivered reliable high-quality Dealership Management — consistently ranking Top 10 in the Denver Region» Spearheaded the sponsorship of Vegas Golden Knights, NHL Hockey Team __________Centennial Toyota is a full-service new and used car dealership that has been serving Las Vegas, NV area drivers since 2003 with a dedication to superb customer service, competitive prices and extensive selection.

Promoted through roles of increasing responsibility, I led all daily operations as the General Manager of AutoNation Toyota Cerritos, with full P&L accountability of $350M+ in revenue and annual sales of 10K new and used vehicles.An enthusiastic and hands-on team leader, I hired, trained and developed a high-performance staff of ~300 employees across departments — ensuring quality, efficiency, and high-level customer service. Comprehensive areas of responsibility included Advertising, Profit Building, Market Share, Expense Control, Strategic Relationship Management, and overall Business Development, Key Accomplishments:» Recognized as the Top Volume Dealership for AutoNation» Recognized as the Top 3 Volume Toyota Dealership in the Los Angeles Region» Increased Finance Department PVR by $800» Consistently ranked in the Top 8 Volume Toyota Dealership nationwide» Earned the Toyota President’s Award and the Circle of Excellence Award __________AutoNation Toyota Cerritos is a Top 10 nationally ranked New/Used Toyota Dealership with 300 employees and annual sales of 10,000 vehicles, featuring an extensive inventory of new Toyota models, exclusive lease and financing specials, pre-owned cars, trucks, and SUVs, and a state-of-the-art service center.

As the Finance Director for AutoNation Toyota Cerritos, I focused on the maximization of profitability across comprehensive finance areas. My responsibilities included the management of the financing for all vehicles, including down payments, outside financing, and related areas. I built and strengthened strategic relationships with Toyota financial services, improving the dealership’s ability to serve customers well and increase sales volume with increased finance flexibility and lower loan costs. Prior to my position as Finance Director, my previous positions with the company included Finance Manager, Fleet Manager, and Sales Representative.