Anthony Young Email & Phone Number

Phoenix, Az, Us

Qualified requisitions with hiring managers based on current marketing statistics & business needsSourced and maintained applicant flow through ATS Taleo, Indeed, & LinkedInData tracked all vendors KPI for corporate trust productivity KPI reportsBuilt employee offer agreements and facilitate the onboarding processMaintained corporate HR regulations on all requistion process

Boise, Idaho, Us

High volume full cycle recruited contractors and direct hires for entire west coast divisionMaintained pipeline requisitions to keep incoming applicant flow through ATS icimsFilled weekly hiring classes of up to 42 plus candidatesSourced and screened 100 plus outsourced candidates per day in order to increase internal application conversions ls per day

· Qualified and filled requisitions for various fortune 100 companies (Retail, IT, Tech, Banking, Healthcare, Sales, Inbound/outbound CSR, Warehouse)· Full cycle recruited contractors/direct hires nationally via outbound calls, outlook, MS Teams, and other outsourcing methods· Multitasked daily between over 7 different systems while conducting outbound/inbound calls (50-100CPD)· Sourced, Prescreened, Interviewed, and created ESF payment new hire contracts· Kept up with weekly metrics while data tracking all contractors for quarterly reporting

Tempe, Arizona, Us

• QC/verified all titles and registrations before being filed into the vault.• Scanned, verified, and filed 1,000 plus files per day.• Uploaded all documents to company internal & external websites for review by customers, as well internal employees.• Maintained 99% plus accuracy in all excel QC monthly report audits.• As vault overseer, conducted quarterly vault audits to maintain data accuracy.

Charlotte, Nc, Us

· Conducted research for small business clients to determine if fraud was present on account via high volume inbound call· Ensured client information security by utilizing effective questioning, security questions, Lexus nexus, and thorough investigation of charges· Maintained 100% productivity monthly within a fast-paced team environment· Deescalated calls using tact and diplomacy to find a common ground with clients, while multitasking between multiple systems to get accounts open/active

Phoenix, Az, Us

· Enrolled in person, online, and over the phone clients to their gym membership packages· Utilized upselling techniques to bring in personal training clients and potential supplementation subscriptions· Conducted 40-60 inbound/outbound calls per day while maintaining a 90% success closing percentage· Navigated multiple computer systems while conducting calls

Irvine, California, Us

· Built rapport with employees and customers to improve company ENPS and NPS· Recruited and trained a team of 4 to effectively meet daily, weekly, monthly, and quarterly goals· Operated and demonstrated all equipment properly while taking potential clients through a workout session· Implemented new processes to obtain new business that met and exceeded company expectations· Navigated multiple computer systems to resolve customer issues