Anthony Zamudio Email and Phone Number

Served as the primary driver for all sales revenue while actively coaching and developing team members, addressing various escalated member needs or concerns, and executing club business plans to maximize overall performance.• Led and fulfilled business processes that bring life to our brand promise by leading, training and developing a strong team of Sales and Service Experts/Associates.• Delivered consistent results by meeting and exceeding NMU, NS, AFIT, sales revenue targets using developed strategies and best practices.• Established and maintained strong relationships with local community members, team members and clients leading to a positive, welcoming atmosphere for all.• Conducted weekly performance meetings with TMs utilizing the coaching cycle to outline highlights and opportunities.• Diligently reviewed candidates and recruit most qualified, high potential talent tailored to business needs.• Assessed P&L and labor reports in conjunction withGM, making necessary adjustments towards financial success.• Reviewed NPS scoring, CRM escalations, Yelp/ Google reviews daily to gather feedback and proactively resolve any customer concerns.