• Analyzed data on tee times, player preferences, and historical booking patterns to optimize the scheduling of tee times for peak and off-peak hours• Studied player behavior, such as frequency of visits, and typical spending patterns in the pro shop and restaurant • Researched maintenance data to identify areas of the course that require special attention, helping to prioritize resources and improve overall course conditions • Tracked and evaluated revenue streams, including greens fees, memberships, equipment rentals, and merchandise sales to ascertain opportunities for revenue growth

• Assist golfers in the check-in process by providing golf clubs and the correct golf cart• Ensure a smooth pace of play by conducting golfer start times • Promote a positive customer experience by greeting golfers following the round, carrying member golf clubs to the car, and cleaning golf carts • Oversee driving range operations by ensuring an abundance of golf balls and a clean environment