Key Accountabilities:✓ Responsible for providing effective direct report leadership to 5 dispatchers and 80 drivers✓ Relied upon to create efficient driver scheduling plans, accurate volume forecasting, and synergies w/ other hubs✓ Proficiently manages equipment auditing and control(s) capable of ensuring availability during breakdowns and/or preventative maintenance scheduling✓ Curates workforce and work environment aimed at exceeding Service and Cost Goal targets✓ Diligently maintains employee records to certify compliance with UPS and DOT regulations✓ Effectively communicates with diverse teams including hourly, salary, union and non-union employees of various experience levels, backgrounds and rolesKey Achievements:✓ Catalyst to consistently reducing 2% of weekly man-hours by increasing load quality in trailers, eliminating extra trailers, and innovatively moving any extra trailers; saving approximately $100K per a year✓ Leadership of shift has resulted in 120% to goal performance of on-time arrival and departure numbers✓ Orchestrates elite safety standards supported by facilitating comprehensive driver safety training programs; shift has had less than 1 major accident a year with more than 183K drive hours and over 9M miles covered annually ✓ Recognized and go-to person for knowledge by employees during UPS transition to natural gas tractors and mobile ELD

Key Highlights ✓ Responsible for animal husbandry; care of a variety of primate species; leads communication and safety✓ Developed animal training and safety protocols; streamlined animal data filing✓ Resourcefully developed daily keeper routines and schedules; boosted overall efficiency and accountability