Conducted primary market research for clients in the healthcare, fall protection equipment, nonprofit and arts and entertainment industries. Areas include: brand assessments, advertisement evaluations, customer satisfaction and product testing.Wrote and designed online marketing research surveys and opinion polls for B2B and B2C projects. Maintained and developed additional features to data visualization dashboards to streamline research, data analysis and reporting methods.Recruited participants, created moderator’s guides and rating booklets for focus groups and one-on-one interviewsConducted face-to-face interviews with consumers and employees to create recommendations on how to improve treatment, education and communication efforts across hospitals in Western and Central PA.Conducted international phone interviews with key-opinion leaders in the safety industry for an international branding campaign. Designed and implemented performance review tools for an international company to improve sales tactic and overall performance.Collected data, provided recommendations and assisted with the acquisition of two international companies; while setting a precedent for future acquisitions.Wrote executive summaries, reported results and recommendations based on qualitative and quantitative research to determine which ad campaigns a regional healthcare corporation should run.Analyzed and presented related research findings to inform legislators, regulatory agencies, or other stakeholders in important national and international issues. Prepared reports of findings, illustrating data graphically and translated complex findings into written text.Responsible for hiring, training and monitoring daily performance of all staff members.

Supervised daily business activitiesUtilized accounting software for weekly reports and invoicing.Reconciled accounts payable data along with approving journal transactions for entry.Oversaw payroll and was responsible for timecard calculations and processing.Developed and implemented various systems for optimizing production and increased efficiency. Designed spreadsheets and standardized forms for all departments.Enhanced interdepartmental communication resulting in increased production.Responsible for the operation of CNC machines, production of parts, maintenance, and janitorial duties.Developed and maintained company website.

Worked with UPMC Magee-Womens Hospital to evaluate the feasibility of replacing hospital refrigerators, ultra-low freezers, incubators, and fume hoods with more energy efficient models.