Anthony Bignoux Email & Phone Number

Bellevue, Washington, Us

Bellevue, Washington, Us

Bellevue, Washington, Us

Nintex is the global standard for process intelligence and automation. Over 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes.

St Helier, Je

Won 2019 Non-Sales Outstanding Contribution AwardProvided detailed data-led business intelligence to Leadership and Sales VPs on strategy, forecasting, high quality pipeline growth, target achievement, and territory planning. Salesforce SME supporting Sales, Customer Service, and Marketing - Working with Sales, Marketing, and Marketing Operations in execution and reporting of campaign initiativesInvolved in Global Projects such as: A new CRM Implementation & Setting up a Sales team in India Managed Sales Operations – lead to 105% sales target achievement (35% improvement on prior FY). Co-managed multiple initiatives focused on persona driven value propositions, prioritising product development & sales activity to drive YOY 8% growth.Sales effectiveness programme – delivered training, rolled out sales methodologies & standardised sales processes. Led to 20% increase in sales.

St Helier, Je

My role mainly encompassed the policing of the CPA Global Sales process and key business governance/compliance requirements. Main responsibilities include:- Heavy Super User access to Salesforce- Forecasting & probability analysis- Sales performance & effectiveness, GTM plans- Supporting sub-regional heads with GTM analysis, measure GTM plan execution and help refining where and if required- Identifying cross-/upselling opportunities by account, country and region- Support sales heads with account allocation- Providing Marketing with data analysis support (methodology) to help identify key target groups and adjust messaging accordingly- Analysing Marketing campaign effectiveness with the aim to shorten sales cycles and increase win rates- Ongoing evaluation of At Risk Register content to ensure consistently high standards are maintained- Supporting sales in maintaining the Account Plan for key accounts

As part of the Jewellery & Watch Event team, I provided dedicated sales support, collaborating with both New Business and Retention customers to help them secure the ideal stand for their needs. Leveraging consultative selling skills, I ensured exhibitors received tailored solutions, enhancing their experience and event outcomes.Customer Consultation: Worked closely with New Business and Retention customers to arrange exhibition stands, providing guidance on options that aligned with their goals.CRM Management: Maintained and updated customer records using Salesforce, ensuring accurate data for effective follow-ups and reporting.Floorplan Management: Edited and optimised the event floorplan using the Coconex system, ensuring seamless allocation of stands and maximizing space utilisation.

Melbourne, Vic, Au

Working as part of the Employer Operations team, I was a key point of contact for my portfolio of clients, most prominent being Department of Education (all schools in the state of Victoria), helping them fulfil their legal Superannuation obligations. - Only Subject Matter Expert on money held in suspense. This required investigating and identifying amounts contributed to our fund anonymously, and afterwards educating the responsible employer on standard practice. - During my time there I developed a ‘Suspense Handbook’ which contained over 300 employers who repeatedly contributed anonymously (list updated weekly), 18+ methods of tracing money back to a source, and contacts I’ve made at various financial institutions across Australia. - Part of a small team who were able to perform refunds out of our institution. - Establishing and maintaining consistent contact with employers under our fund, and even some who weren’t, with technical advice on how to use our system for Superannuation contributions and fielding questions regarding their obligations as set by the Australian Taxation Office. - Stakeholder Management: For our portfolio employers I performed ad hoc account balance correction when they had made an error when contributing to their employees or if we identified the error; i.e. reversing money, accounting creation/merging, examining negative amounts. - Maintaining and exceeding KPIs, such as 90% of calls recorded, same day action on any dishonoured or unpriced contributions, and sending leads to the Business Outreach team after a new business has called (this required determining their needs and their approval). - Heavy Data Entry component; manual processing and checking of Superannuation contributions from employers daily.

Melbourne, Victoria, Au

On a short term contract in the Sales department that was about generating new customers for small to medium businesses; educating them on the range of products and services White Pages has to assist in their marketing strategy. Taking a consultative approach to each call, my conversation with each business owner was fresh and each solution tailored depending on their business needs. Working towards sales targets, KPIs, employing negotiation skills and resilience were an everyday affair.

North Sydney, Nsw, Au

On a 6 month secondment, I was tasked with all training and support for Contact Centre giant Salmat’s Project Reach, which involved converting their current business processes to a single company standard. Primarily, I would develop manuals and then run training sessions for these new applications for each Contact Centre, leading to a dynamic role within the workplace. I had the opportunity to learn many new things and work around in different Salmat offices around Australia. - Training and Assessing Contact Centre staff in their specific applications used for their respective centre. - Developing tailored training modules and plans for each Contact Centre before they migrated to the new standard applications. - Delivery of ‘Train The Trainer’ sessions to Contact Centre Trainers. - Assist in coordination and support of delivery of training modules to Contact Centre management and agents. - Maintaining a level of quality and consistency when training and keeping a positive learning environment. - Amending and revising programs to adapt to changing work environments and training objectives.

London, Gb

Agent for the Australian Government’s Department of Climate Change and Energy Efficiency as contracted by Salmat Australia. Duties: Liaising with the public, industry officials and local and international businesses; it was my responsibility to provide current and up to date information regarding government assistance and their responsibilities under the Carbon Price.My role included writing a report after each call, escalating the report to specialists when required, adhering to strict quality guidelines, and conducting QA’s, side-by-side’s and calibrations.

Basingstoke, Hampshire, Gb

Worked as a Part Time Sales Assistant for first month of employment then got promoted to a Full Time 2IC Assistant Manager. Due to university commitments, I had to stop working full time hours but retained management responsibilities.Duties: Customer Service, Cashier Duties, Stock Management, Open/Closing store, Stocktake, Staff Training, Meeting and Maintaining KPIs, Banking Duties, Handling Customer inquiries/ complaints, Submitting weekly stock/staff reports and action plans, Promoting products, Upselling and Add-ons.

Bachelor Of Creative Arts, English, Cinema, Anthropology

Victorian Certificate Of Education