Anthony Bocanegra Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

Houston, Texas, US

Berwyn, Pennsylvania, US

• Interpreting customer contracts to drive the calculating, preparing, maintaining, and reconciling accurate and timely customer invoices.
• Researching with the Engineering Analytics Team to ensure all source data is complete, accurate and on time.
• Investigating and resolving customer inquiries around billing.
• Analyzing and investigating fluctuations in monthly usage data.
• Working with our Sales Tax Filing Agent to ensure timely and accurate monthly sales tax returns and reconciliations.

Santa Clara, California, US

• Responsible for all aspects of setting up and processing Sales Orders, with familiarity in using SFDC and NetSuite.
• Ensure orders are processed in a timely and accurate manner with minimal order discrepancies, collaborating with Sales, Sales Ops, and Entitlement teams as necessary
• Review Sales related agreements to set up Sales Orders properly, consistent with company policies
• Resolve and track issues / inquiries from Sales as they arise and address root cause problems
• Consult with the other internal teams to adjust billing timely and accurately to customer accounts
• Identify any non-standard contract term and collaborate with the Revenue Accounting team to ensure appropriate revenue recognition

The Cloud, US

• Processed daily billing within Workday, and ensuring invoices are appropriately posted and delivered to customers.
• Worked cross-functionally with Sales Ops to review customer contracts and ensuring proper set up adhering to our underlying system requirements and policy standards.
• Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies and contract clarification requests.
• Monitored and maintained assigned accounts –account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Provided Collaborate with management and other teams to develop procedures surrounding billing within our Quote-to-Cash business process.
• Assisted with month-end close, audit requests and ad hoc projects.

Redwood City, California, US

• Managed billing and subscription operations through the Zuora tool and other workflows around the quote to cash process.
• Responded to and provided resolutions for internal and external customers inquiries in a timely matter.
• Analyzed and report on metrics to support the Company’s business objectives.
• Assisted with financial audits and other ad-hoc accounting projects as needed
• Worked with several systems in the Finance & Accounting department, including Zuora, Salesforce.

Palo Alto, California, US

• Ensured high volume of invoices and Purchase Orders are reconciled to each other.
• Pulled relevant information from invoices and inputting them into Excel worksheet.
• Resolved variances that may occur in invoices/POs and/or reports.
• Reviewed existing fixed asset records and ensure that they are set-up properly.
• Worked with the Fixed Assets team to ensure prioritization of tasks.
• Resolved minor issues with little or no supervision; escalated complex issues if necessary.

San Francisco, California, US

• Reconciled monthly product sales reports containing over 2500 unique product lines to monthly projections, identify and investigate variances, and adjust projections in future months as needed.
• Upload pricing on the GAP website using the TPX software from the pricing list received from the Buying team on a weekly basis
• Compared approved purchase orders from the buying team to the master purchase order summary report in the inventory system to confirm accuracy prior to sending to the inventory team
• Updated, verified, and published weekly inventory demographic reports for the Inventory Planning teams
• Provided support to the Allocation team by preparing product reports using segmented data, from the buying team, containing gender, size and item type

• Prepared customer product invoices and reconciled to vendor product reports and contracted deals to ensure accuracy of amount billed to customers
• Liaise with the Accounts Payable Department and the Contracts team to ensure purchase orders were processed in a timely prior to billing.
• Coordinated with the Billing Department to generated over 30 vendor order lists on a daily basis
• Applied credits and changes order for product returns from customers
• Produce Fulfillment Reports for accuracy of incoming goods

• Streamlined the customer invoice process which increased accuracy of order fulfillment
• Generated and finalized customer invoices including daily deliveries and drop-shipments
• Collaborated with the sales and stockroom teams to receive order request and the fulfillment of corresponding inventory

South San Francisco, CA, US

• Created a higher level of customer care while assisting 100+ customers per day
• Answered incoming calls (avg. 30/day) resolving issues with customers
• Resolved customer complaints to minimize complaint escalations
• Contributed to the team’s success by ensuring accuracy & timeliness

South San Francisco, CA, US

• Efficiently processed 800-1,400 shipping orders per day
• Consistently demonstrated exceptional performance metrics (ranked top 3 performer)
• Slashed order time by 33% while ensuring the continuation and enhancements of services
• Implemented a system to consolidate spacing for inventory