Anthony Boyd

Anthony Boyd Email and Phone Number

Technical Support Engineer (Controls) @ Intelligent Actuator
Chicago, IL, US
Anthony Boyd's Location
Chicago, Illinois, United States, United States
About Anthony Boyd

Hey, I'm Anthony! I'm a technical support engineer with expertise in troubleshooting, complex engineering work, including network connectivity and debugging hardware/software solutions across industries. I have a mastery of using data insights to enhance the end-user experience and optimize operational efficiencies. Specializing in product development, automation, machine learning, engineering, and technical support, I have expert knowledge in identifying and resolving configuration issues. Known to tackle problems head-on, I enjoy challenging projects and developing programs from scratch. I am passionate about learning new technology that solves business needs in new and impactful ways. I leverage and nurture partnerships with stakeholders, colleagues and executive leadership. I own the customer process from inception to completion. I am actively seeking a highly collaborative team of technical support engineers to network with. Let's connect! ✹Key Skills✹Troubleshooting IT Strategy AutomationBusiness Transformation PresentationsElectrical Designs Debugging Customer Support Automation Machine LearningCAD Drawings

Anthony Boyd's Current Company Details
Intelligent Actuator

Intelligent Actuator

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Technical Support Engineer (Controls)
Chicago, IL, US
Website:
intelligentactuator.com
Employees:
6
Anthony Boyd Work Experience Details
  • Intelligent Actuator
    Technical Support Engineer (Controls)
    Intelligent Actuator
    Chicago, Il, Us
    View
  • Intelligent Actuator
    Technical Support Engineer
    Intelligent Actuator Mar 2018 - Present
    Torrance, California, Us
    I direct the technical support and solutions for over 10 users in a large-scale network protocol, application hosting, and routing environment including software procedures for software applications. ✷Key Accomplishments✷✷Manage and oversee phone-based comprehensive end-user technical support to 100+ customers on PLC type controls in a industrial environment✷Provide end-user technical support and expertise in the form of help desk telephone support and technical documented procedures on an ongoing basis to help users solve automation problems ✷Proactively service [type of] customer problems by effectively identifying needs, planning customer support, and escalating the issue in response to customer requirements ✷Maintain and support client networks in conformance with their service agreements
    View
  • Unicarriers Americas Corporation
    Product Engineer I
    Unicarriers Americas Corporation Apr 2016 - Feb 2018
    I applied a thorough knowledge and understanding of solutions development, strategic assessments, full-sourcing lifecycle, and operational improvement in the design and production of forklift cable harnesses. ✷ Key Accomplishments ✷✷Used AutoCAD to design and develop cable harnesses to meet forklift safety objectives based on prior models in the system✷Developed quality improvement methods to produce cable harnesses, schematics, and other electrical components of forklifts✷Prepared and evaluated product layout reports, plans, data sheets, and prior models that encompass historical design data
  • Toyoda Machinery
    Controls Engineer
    Toyoda Machinery Jan 2014 - Apr 2016
    I performed electronic engineering work including, testing, debugging, and troubleshooting PLC ladder logic for horizontal machining centers (HMCs), vertical machining centers (VMCs), and cylindrical grinders. ✷Key Accomplishments✷✷Planned, designed, and drafted client projects applying expert knowledge of drafting, CAD programs, and designing ✷Installed, tested, and maintained RFID readers onsite at Honda Manufacturing in addition to managing the project from initiation to completion ✷Conducted complex engineering work including, the design, development, troubleshooting, and debugging of electrical projects applying current research principles and techniques ✷Applied extensive experience in AutoCAD and drafting standards to prepare documents for option kits including, BOM preparation, logic concepts, and drive parameters

Anthony Boyd Education Details

  • Northern Illinois University
    Northern Illinois University
    Electrical Engineering
  • Elgin Community College
    Elgin Community College
    Ist 140/142 : Programmable Controllers I/Ii
  • Elgin Community College
    Elgin Community College
    Basic Vocational Certificate: Autocad
  • Harper College
    Harper College
    Associate Of Science (A.S.)

Frequently Asked Questions about Anthony Boyd

What company does Anthony Boyd work for?

Anthony Boyd works for Intelligent Actuator

What is Anthony Boyd's role at the current company?

Anthony Boyd's current role is Technical Support Engineer (Controls).

What schools did Anthony Boyd attend?

Anthony Boyd attended Northern Illinois University, Elgin Community College, Elgin Community College, Harper College.

Who are Anthony Boyd's colleagues?

Anthony Boyd's colleagues are Dian Asmaramadani, 大岡正和, Andi Ndi, Asep Pode, Antonio Jimenez, Hh Gg, Hiromi Hamamoto.

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