Anthony Burchett Email & Phone Number

Indianapolis, Indiana, United States

Carmel, Indiana, United States

• Ensuring each agent or agency is properly licensed and appointed (based on state requirements). • Updating/Adding agent or agency demographics, expiration dates, certifications. • Identifying gaps in departments processes and assist in the development of initiatives to address these gaps. • Understanding of Department of Insurance appointment/termination process. • Collaborating on various projects with internal CNO employees and external vendors as needed.

I am responsible for managing both departments of Membership and Hospitality. I also serve as the first point of contact for prospective new members, determining their needs and offeringsolutions/options to meet their needs and expectations. I help sell and promote YMCA memberships, programs and services in order to advance the mission and strategic goals of the OrthoIndy Foundation YMCA.

Create a high-level experience for members, guests and participants through engagement and building a connection.Provide tours to prospective members and operate membership software. Assist in handling member, guest and participant concerns while escalating unusual situations or unresolved issuesMonitor membership desk activities such as cash handling, locker distribution, merchandise inventory, and security procedures.

Assist with daily maintenance and upkeep of department equipment such as seating risers, basketball floor and hoops, dressing room furniture, and miscellaneous other.Responsible for working with a team to convert and prepare the arena for events.Setup and take down of basketball courts, staging, risers, and other event related items.

I manage the profitable operation of a retail store with emphasis on recruiting, hiring, training and developing store associates in both operations and merchandising. Also, I assist in the realization of your store's maximum profit contribution, protecting all company assets, and perform all opening and closing procedures.

Indianapolis, Indiana Area

•Assists taxpayers with compliance issues, examining tax records to determine liability, and collection of the delinquent taxes owed.•Provides help and assistance to taxpayers with technical questions to help taxpayer come into compliance with tax laws

Plainfield,In

•Customer Service – Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Ensures the team follows core standards for the sales floor, fitting rooms, and checkout in order to deliver a consistent experience with the customer.•Sales – Drives the planning and execution of sales events. Supports omni-channel initiatives. Drives credit card acquisition. Reviews results and business trends to quickly identify and address areas of opportunity.•Merchandising & Visual Execution – Owns the floor-set process as well as the merchandising and core standards. Actively walks the floor and strategizes with team to plan and execute all merchandising and visual elements.•Team Development – Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with the General Manager on succession planning for the store.•Performance Standards – Consistently meets established performance standards; including but not limited to: product and service sales, customer service, profit, productivity, and attendance.

West Lafayette, Indiana

First public face of Amazon.com at Amazon’s Campus Pickup Point at Purdue University, Amazon’s first storeProvide quality service to customers inquiring about the location or status of ordersEnsure customers are satisfied with experience Responsible for providing excellent customer service as well as quality work.

Indianapolis, Indiana Area

Meets aircraft and transports packages and freight to sort and heavyweight areas. Assists in ensuring aircraft, vehicles and containers are loaded/unloaded in a safe and efficient manner. Also assists in completing all related paperwork and manifests in an accurate and timely manner.

Indianapolis, Indiana Area

My responsibilities were recruiting and staffing logistics, record keeping, assisting with employee relations, maintaining employee files and the HR filing system, and assisting with the day-to-day efficient operation of the HR office.

Organizational Leadership & Supervision, Business Administration And Management

Human Resources Certification

Master Of Science - Ms, Business Administration, Management And Operations

Associate Of Science (A.S.), Business Administration And Management, General

High School Diploma & Associates Degree, Business Administration, Management And Operations

Activities and Societies: Student Ambassador Business Management Committee International Club President of Cross Country Club Varsity.

Business Administration And Management, General

Deans List (2014)