Anthony Busco Email & Phone Number

San Francisco Bay Area

• Improved implementation team throughput by 50% YOY by working with both the Head of Product and the Director of Implementation to pull and aggregate team wide data. Created KPI dashboards using the data for both team.
• Assisted in implementing operational changes to facilitate KPI analysis including streamlining time tracking process, consolidating data sources, setting up additional data collection, and creating an automated export.
• Worked with the Director of Implementation to begin process improvements as a direct result of KPI data and agile methodology resulting in the improvement of sprint planning, sprint review, and spring retrospectives..
• Created data analytics materials to allow the Head of Product to make informed company-wide decisions on product changes including automation tools and staffing updates to reduce client go live time on the platform.
• Primary administrator for the company’s Atlassian Suite of products including creation, configuration, and maintenance of projects, workflows, automation, and add-ons. In charge of onboarding and managing internal.
• Led client onboarding process from initial requirements gathering until go live on the platform. Included regular communication with key stakeholders to provide updates, milestones, in-person/remote trainings, and.

San Francisco Bay Area

• Streamlined company-wide data entry spreadsheets by utilizing formulas and macros to reduce total workload by over 200 man-hours.
• Assisted the onboarding and implementation team with client communication, requirements gathering, and on-site facility photography with drones.

West Lafayette, Indiana, United States

• Managed and entered into over a dozen sponsorship agreements with local businesses to add discounts to the organization’s membership to provide sign-up incentives generating over $1000 in funds for the organization.
• Oversaw and managed fundraising committee members to develop and staff fundraising events generating the entire yearly operating budget for the organization.

San Jose, California, United States

• Created guides and documentation for library services and technology.

Bachelor'S Degree, Finance, Operations/Supply Chain, Management

Activities and Societies: Asian American Association

Education record