Managing Director And Founder
CurrentEmergent Consulting streamlines business and technology for the benefit of customers and staff.Emergent’s unique approach is to create outstanding customer experiences and underpin them with streamlined business and technology; maximising the tangible value received. We know the industry, the dominant products, and the gaps. The major variables are the expectations of our clients, the customer experience they want to deliver, and how the technology will work for them.Emergent… Show more Emergent Consulting streamlines business and technology for the benefit of customers and staff.Emergent’s unique approach is to create outstanding customer experiences and underpin them with streamlined business and technology; maximising the tangible value received. We know the industry, the dominant products, and the gaps. The major variables are the expectations of our clients, the customer experience they want to deliver, and how the technology will work for them.Emergent Consulting provides management consulting services in the following areas: • Customer Experience including design and transformation • Business and technology reviews • Business Analysis including business requirements, business process improvement • Management Reporting and Business Analytics including Microsoft Power BI and Zoho Analytics • Software Implementation including tenders and software selection, implementation planning, project management including Agile, change management, data migration, and training • Operating model design and implementation • Profitability improvement • Continuous improvement Show less
