Anthony C.

Anthony C. Email and Phone Number

Program Manager/Migration Specialist @ T-Mobile
Anthony C.'s Location
Nashville, Tennessee, United States, United States
Anthony C.'s Contact Details
About Anthony C.

My missionAs an individual with unmatched determination, I always strive to achieve the impossible by solving problems with innovative ideas. My passion for delivering exceptional results has been a constant driving force in my professional journey.Professional experienceWith several years of versatile experience as an Implementation Project Manager, Senior IT, Assistant Store Manager, Sales Consultant, Managing Director, and Partnership Assistant, I have consistently delivered exceptional performance for prestigious institutions. Additionally, I have 12 years of remote experience, proving my proficiency in adapting to various work environments.Professional Achievements • I have made significant contributions throughout my career, including pioneering a new way of selling automobiles that propelled our department to number 1 in our region for sales and customer satisfaction scores. • Furthermore, I have managed financial transactions and accounts using various tools such as Salesforce, Power BI, Microsoft Office, Teams (MS), Dialpad, Outlook (MS), SharePoint (MS), iWork (Apple), and Outreach.• I have also assisted a 7-person sales consultant team in delivering a more efficient experience to customers and created new and updated existing care engagements on Salesforce.com for opportunities of 25+ lines for new customers or add lines to existing ones.• These achievements have earned me recognition as a top store representative every month and a top 5 ranking in the district with an average 150% composite metric score.My future objectivesAs for my future objectives, I am looking to work with renowned institutes as an Implementation Project Manager, Managing Director, or any other role related to my experience. I am confident that I can contribute my best and maximum effort to every aspect of the job.Let's connect and create something great together!Kind regards,Anthony

Anthony C.'s Current Company Details
T-Mobile

T-Mobile

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Program Manager/Migration Specialist
Anthony C. Work Experience Details
  • T-Mobile
    Project Manager
    T-Mobile 2022 - Present
    Bellevue, Wa, Us
    · Authored and facilitated project management documents such as project charters/scope statements, project plans, communication plans, change request documents, and other key documentation.· Created comprehensive migration plans that included device and plan recommendations tailored to meet unique business requirements.· Led a variety of different types of projects including the launch of new products and services, large-scale application development, systems integration, operational efficiency improvements, and infrastructure upgrades and deployments.· Work with teams and the business to identify technical and business risks; aid in developing mitigation and contingency plans.
  • Apple
    Senior Computer/Mobile/Network Technician/Manager
    Apple 2012 - 2022
    Cupertino, California, Us
    · Led technical and functional teams through Apple’s fast-paced, ambiguous environment to deliver new tools and processes by committed deadlines. · Enabled and empowered my team to consistently rank in the top 1-3% of the organization with a perfect 100% customer satisfaction score. It's a testament to our commitment to excellence and my leadership.· Created a better framework to better measure my team’s performance such as Negative Response Rate, First Contact Resolution, and Average Resolution Time to support and train my team, empowering them to excel in their roles and fostering a culture of growth.· Developed new strategies such as empathy, and active listening, for our CSAT program which resulted in a 17% increase in the Customer Experience metric by predicting customer dissatisfaction and by implementing proactive steps to prevent it. Won an ACE Award (Apple’s high award) for the initiative.
  • Gcsc Inc
    Business Director/Manager/Comp Controller
    Gcsc Inc 2010 - 2012
    · Created effective marketing strategies like community presentations and educational seminars, with a focus on personalization for each client. I stay up-to-date with the latest trends to ensure my strategies are relevant and effective.· Improved policies that made it easier to excel with State and Federal requirements and inspections. I did this by using my knowledge to find better ways to do things so that we can do a good job and reduce risk. · Developed unique therapeutic techniques and methods to effectively assist families who have lost a loved one in coping with their grief.· Collaborated effectively with professionals from diverse fields including law, accounting, healthcare, and technology.
  • Bmw Of North America, Llc
    Business Director/Sales/Trainer/It
    Bmw Of North America, Llc 2009 - 2011
    Woodcliff Lake, Nj, Us
    • Developed compelling marketing messages that effectively attracted and retained potential and existing customers.• Created effective marketing strategies for services, warranties, and insurance that maximize backend gross profit. I use innovative techniques and customer insights to develop compelling campaigns that drive revenue growth and maintain customer satisfaction.• Developed and implemented programs and processes that assisted in the integration of complex business factors to execute long-term, strategic objectives.• Created a culture that places a high priority on meeting the needs of our clients and ensuring their complete satisfaction. Our commitment to excellence is reflected in our swift and thorough response to any concerns or issues that may arise.
  • Toyota Motor Sales
    Business Director/Sales Manager /Trainer/It Support
    Toyota Motor Sales 2005 - 2009
    1, Us
    • Drove service provider performance by leading operational reviews, by managing escalations and open calls, and by improving processes using BPI methodology which helped increase CE from 86% to 89%.• Earned the title of sales leader for services, warranties, and insurance while maintaining high backend gross profit through relationship building.• Implemented a CarMax-inspired sales strategy prioritizing exceptional customer service. It paid off with increased sales, making us the top seller in our region. Our unique approach builds trust and loyalty with clients, driving sales growth.• Achieved the highest closing percentage, demonstrating our ability to meet and exceed our sales goals, resulting in a sales surge of over 700% and making us the number one dealership out of 109.
  • Carmax
    Sales/Internet Sales Consultant/Finance
    Carmax 2002 - 2005
    Richmond, Virginia, Us
    • Attended sales seminars and continuing education sessions to stay current about products, services, and policies.• Acquired effective Closing skills with a High Level of Integrity. • Consultant, and educate customers on our services and products so they can make informed decisions.• Acquired strong communication skills to synthesize complex issues and communicate them into simple messages.

Anthony C. Skills

Leadership Customer Service Sales Os X Marketing Team Building Social Networking Marketing Strategy Microsoft Office New Business Development Business Development Computer Hardware Ios Product Marketing It Solutions Marketing Communications Strategic Planning Sales Management Direct Marketing Advertising Market Research Product Management Apple Business Planning Ubuntu Product Development Product Launch Cross Functional Team Building Technology Android Finance Business Strategy Mac Os X Chrome Os It Business Management Web Applications Linux Iwork Windows 8 Windows Phone Ps3 Wii Xbox 360 Healthcare Management Educational Technology Health Education Long Term Care Caregivers Business Model Innovation Volunteering

Anthony C. Education Details

  • Westmoreland High School
    Westmoreland High School

Frequently Asked Questions about Anthony C.

What company does Anthony C. work for?

Anthony C. works for T-Mobile

What is Anthony C.'s role at the current company?

Anthony C.'s current role is Program Manager/Migration Specialist.

What is Anthony C.'s email address?

Anthony C.'s email address is ac****@****ple.com

What schools did Anthony C. attend?

Anthony C. attended Westmoreland High School.

What are some of Anthony C.'s interests?

Anthony C. has interest in Out, Football, Ps3, Linux, Art, Reading, Business And Social Networking, Espn, Spontaneous Fun, Ancient Rome.

What skills is Anthony C. known for?

Anthony C. has skills like Leadership, Customer Service, Sales, Os X, Marketing, Team Building, Social Networking, Marketing Strategy, Microsoft Office, New Business Development, Business Development, Computer Hardware.

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