Established strong relationships and avenues of communication with all levels of the organization to understand and meet business needs.Supported day to day facilities operations across the New York City Metroplex, to include: Janitorial, HVAC, Electrical, food service, and general maintenance for 5 corporate headquarters.Made day to day financial decisions according to set budgets.Managed vendors for facilities operations, supplies, and services.Liaised with Building and Property Management teams for operations and maintenance.Carried out and monitored policies and procedures related to office operations such as Dogs at Work and Safety Ambassadors/floor Wardens.Assisted with special projects related to office facilities, including new office development and associated moves or office refurbishments.Facilitated space planning and MAC (moves, adds and changes).Participated in multiple reporting software pilots, including but not limited to: PlanOn, NexGen, iAuditor, and Property Inspect.

Establishing strong relationships and communication within all levels of the organization to understand and meet business needs.Supports day to day facilities operations across the Americas, to include Janitorial, HVAC, Electrical, food service, and general maintenance for 8,000,000+ sqft of corporate headquarters.Gained a working knowledge of facilities operations budget and made day to day financial decisions accordingly.Manage vendors for facilities operations, supplies, and services.Liaising with Building Management for operations and maintenance.Carries out and monitors policies and procedures related to office operations.Assisting with special projects related to office facilities, including new office development and associated moves or office refurbishments.Facilitating space planning and MAC (moves, adds and changes).

Established strong relationships and communication within all levels of the organization to understand and meet business needs.Supported day to day facilities operations across the Americas, to include Janitorial, HVAC, Electrical, food service, and general maintenance for 200,000+ sqft of corporate headquarters.Gained a working knowledge of facilities operations budget and made day to day financial decisions accordingly.Managed vendors for facilities operations, supplies, and services.Liaised with Building Management for operations and maintenance.Carried out and monitors policies and procedures related to office operations.Assisted with special projects related to office facilities, including new office development and associated moves or office refurbishments.Facilitated space planning and MAC (moves, adds and changes).

Making high quality Coffee with locally roasted artisanal beans, handling legal tender, preparing end of shift reports, balancing tills daily, washing dishes, busing tables, maintaining a clean atmosphere, providing exceptional customer service, preparing pastry displays, sommelier.

Set up of plan-o-grams and sales events meeting deadlines and utilizing project management and merchandising skills to make the sale floor "pop", trained employees through role-play and shadowing in the 5 Steps of Selling having the team make and exceed their goals, helped the hiring process and managed associates through detailed reviews and audits to make sure their goals are met, held meetings in details of the business and clearly communicated the importance of the topics discussed, in addition to duties of Operations Manager.

Led a team of 4 associates to make daily goals while managing all operational aspects of running a store properly, met goals in sales, add-ons, and average sales, led the Saturday Morning Group Ride to promote customer loyalty and assure a great work and life balance for the associates, maintained quality control procedures from safety regulation to daily restocking of everyday utility items, quickly responded to warranty inquiries and replacements to ensure customer satisfaction and quick product turn around time.

Accomplished daily, monthly, and yearly sales goals while building a clientele base to drive business by delivering superior customer service encounters with the utilization of open ended questions, counted drawers and followed all security protocol to secure all merchandise was safely stored, greeted customers and determined their needs and wants, discussed type, quality and number of bicycles required for purchase, recommended merchandise based on individual requirements, advised customers on utilization and care of bicycles, provided advice to clients regarding particular products or services, explained the advantage of cycling to customers, answered customers’ queries and concerns, explained the use of the components on the bicycle, quoted prices and discounts as well as credit terms, warranties and delivery dates, prepared sales contracts and accepted payment through cash, check and credit/debit card, assisted in display of merchandise.

Oversaw a team of six kitchen staff, prepared inventory daily, coordinated inventory delivery, performed disciplinary actions, prepared meals according to specification.

Maintain daily Operations within a command that has oversight of 3000+ personnel, participated in the Iraq draw down. (Rank: SPC/E-4)

Filling out pay inquiries, travel vouchers, award recognitions, board proceedings, typing memorandums. (Rank: SPC/E-4)

Making Quality Coffee using fresh locally roasted artisanal beans, deep frying beignets, handling legal tender, maintaining a clean atmosphere, providing exceptional customer service.

Waiting/busing tables, preparing world class noodle dishes, providing exceptional customer service, maintaining a clean atmosphere, handling legal tender.