Provide point of administrative/front office support for Navy Program Office for major Defense Department weapons system. Serve as a focal point for 90-plus person immediate staff of military/government civilian staff, including two Major Program Managers (Navy Captains) and one Deputy Major Program Manager accountable for new development, modernization and maintenance of AEGIS Weapon System. Establish effective and positive internal and external relationships. Utilize the Defense Travel System and manage all travel documents. Arrange travel and lodging accommodations, reimbursement procedures, and travel-related duties for two major program managers. Prepare performance evaluations and offer policy interpretation and guidance for staff. Co-lead the directorate’s workflow management system.► Oversaw the preparation and review of all military and government civilian awards. ► Provided direct administrative oversight on the creation and issuance of two technical Navy instructions.► Developed changes and improvements of administrative guidance, work flows, processes and procedures, redefining correspondence procedures and work processes with an emphasis on front office management.► Represented the directorate in meeting the launch of a new workflow management system.► Resolved performance evaluation-related issues with five improperly prepared, and potentially damaging, fitness reports involving five naval officers. ► Developed and authored a new policy for Common Access Card issuance/reissuance for the directorate.► Created a comprehensive desktop reference correspondence supplement for the entire directorate, developing new procedures for correspondence and office protocols, and standardizing processes and procedures to increase efficiencies by 65%. ►Interceded on behalf of the Deputy Program Manager by halting and then preventing the signing of a potentially embarrassing letter on behalf of the federal government from being provided to a contractor.

Managed and directed front office activities of the Deputy for Surface Ships and a 40-person team. Delivered comprehensive executive-level administrative support to a senior naval officer accountable for $60B in programs for current and future Navy surface combatants. Provided a wide range of administrative support functions. Arranged bridging services to establish links between meeting hosts and participants. Established liaison with help desk staff at participating commands. Analyzed organizational priorities and provide a wide range of liaison services. Oversaw the delivery of efficient management support services. Independently planned and coordinated administrative programs. Oversaw personnel management functions, providing advice regarding budgetary and finance issues and managing various procurement/contracting functions. ► Orchestrated high-volume, fast-paced administrative assignments for 40-person staff.► Ensured Navy leadership maintained situational awareness of more than 130 surface ships and their ability to meet defense requirements.► Planned, directed and oversaw the services and activities for 35 N96/N96E video teleconferencing (VTC)-based meeting and events. ► Wrote procedural guidelines on how to arrange and conduct Video-Teleconferences. ► Authored “Roles and Responsibilities” document guidance for travel requirements to highlight various roles for all entities involved in the travel process.► Published guidance to inform staff on the usefulness of the Defense Travel Management Office’s trip calculator, a tool to help in determining temporary additional duty estimates and expenditures.► Issued guidance amplifying the procedures for properly staffing completed action taskers within the front office, highlighting attention to detail and focusing on processes.► Wrote policy on Pentagon building badges in response to streamlined security guidelines and heightened scrutiny surrounding consideration and issuance of Pentagon access credentials.

Delivered HR and administrative support to the Human Resources (HR) Director, engaging in employee relations, recruiting, training, and development. Spearheaded employee recognition and incentive programs. Created and maintained employee personnel files. Processed HR accounts payable invoices for payment. Ensured uninterrupted HR processes and major fiscal efficiencies through optimal management of the invoice billing program.► Organized and facilitated 10 company sponsored social events involving over 700 employees and family members with a budget of $60K.► Oversaw event planning and the coordination of civil and charity events, increasing charitable contributions, community outreach and corporate responsibility. ► Oversaw the logistics and planning of three HR department off-site meetings.► Managed the tuition assistance reimbursement program for over 141 employees while managing a budget in excess of $422M.► Delivered key support in training requirements for 200 individuals within the multi-faceted financial services company with over $1.6B in assets.► Increased the bank’s ability to attract and hire top talent by arranging more than 250 airline, rail and lodging accommodations for applicants, newly hired staff, family members and business associates. ► Led complex and critical discussions and negotiations with local DC area hospital staffs regarding first-aid training, coordinating planning and scheduling for the first-ever CPR (American Heart Association-accredited) training held at the bank. ► Liaised with external trainers, the IT department for audio/visual needs, catering and outside materials/equipment to conduct training and development luncheons.► Expanded the bank’s list of sign language interpreter companies to four to accommodate hearing impaired employees, closely coordinating with the supervisor to the hearing-impaired employees, the president’s office and training manager.

Performed diverse administrative and project management functions for Regulatory Compliance department for Fortune 500 company that generated total business volume of $850 billion in 2002.

Functioned as principal support staff member for senior Department of the Navy official, responsible for the research, development and acquisition of all Navy and Marine Corps platforms and warfare systems which included oversight of more than 100,000 people and an annual budget in excess of $50 billion.

Mid-level management and leadership experience in a variety of HR and administrative positions. Assignments (in Japan, Norfolk, VA, Parris Island, SC, Camp Lejeune, NC and Arlington, VA, provided extensive experience in planning and executing the personnel management and operational requirements for complex training events and contingency operations. Overall efforts led to consistent improvements in organizational effectiveness, morale, and productivity in rapidly evolving environments.