Responds to requests and calls from customers related to client specific programs and products• Identifies and responds to customer’s needs based on designated procedures of account/client• Makes attempts to resolve issues and deescalate issues of irate or dissatisfied clients• Escalates calls to supervisor when necessary and appropriate• Responds to requests for assistance and/or possible processing of credit card authorizations• Tracks call related information of each call received for auditing and reporting purposes• Provides feedback reports on call issues related to downtime and/or training issuesOther Related Duties• Escalates calls to supervisor when necessary and appropriate• Maintains and updates customer information as necessary• Provides support and assistance as needed• Up-sells to customer upgrades as necessary• May perform other client specific duties as necessary and required by program/account• Other duties as assigned

Teach the TOEFL curriculum and organize each class session around the four core components of the exam: reading, writing, speaking and listening. Plan, prepare and deliver lessons via teaching materials. Assist and aid pupils improve their listening, speaking, reading and writing skills via individual andgroup sessions twice a week.

Carry out all responsibilities associated with elementary immersion teaching assignment.Conduct classroom instruction of all basic subjects in Spanish.Interweave Hispanic cultures into student activities throughout the school year.Infuse global-mindedness into the curriculum on a continual basis.Develop multi-cultural curriculum materials and instructional strategies for elementary students as a part of a grade-level team.Communicate closely and encourage parental involvement regarding program goals, classroom activities, homework, and school functions.Create a safe classroom environment.Collaborate with grade-level team members, program specialists, program coordinator, director and other staff regarding program implementation.Maintain knowledge of current and emerging trends, procedures and evaluation processes in immersion programs.Participate in regular program planning and staff development activities.Participate in all training programs required for immersion, the International Baccalaureate Organization Primary Years Programme and Responsive Classroom.Direct, supervise and guide dismissal during recess and lunch.

Content must be posted from public profiles and/or in easily accessible places for sharing, like community pages.Posts must engage the public in key areas around education such as educator shortages and funding, mental health, vouchers, school boards and book banning.Education Minnesota content will also be provided for Online Truth Advocates (OTAs) to echo and/or use as baselines for their own original content. Participants will report their own posts at the end of each week by emailing numerical totals and screenshots to EdMN staff.

Overall support of the TaxAct products through phone and chat, providing a positive customer experience. Provide professional and friendly support to our customers who are working on their tax returns with product/software inquiries. Troubleshoot and apply defined practices, procedures, and company policies to troubleshoot and resolve product and tax support customer inquiries. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer. Provide timely phone support to TaxAct customers. Communicate trending issues to management. Based on customer interactions, propose updates to the knowledge database. Routinely promote teamwork and foster collaboration. Convey a professional and positive image internally and externally. Additional job duties as needed.

RESPONSIBILITIESPublish high-quality news, having the chance to use a variety of formats (written articles, videos).Share and promote the news through social networks to increase the number of readers.COMPANY DESCRIPTIONLaunched in mid-2013, Blasting News is now the fastest growing global news publisher: the 200th most visited website in the world (Alexa Ranking), counting on 102+ million monthly unique visitors.Blasting News has offices in London (headquarters), New York, Sao Paulo, Milan, Rome, and Singapore.Blasting News has an ambitious goal: to make our world a better place, giving everyone the possibility of sharing ideas with a global audience and enjoying truly independent information. Blasting News is made by the people, made for the people.100% Independent - Blasting News encourages a wide range of points of view. All blasters can freely choose the topic and the medium of their contents. Blasting News has adopted George Whitefield’s principle “We’ll just have to agree to disagree.”100% Democratic - Blasting News does not have any central editorial office: we have developed a technology that promotes the most interesting, highest quality news, taking into account a huge number of factors.100% Meritocratic - Blasters earn money thanks to a simple quality-based system: the more people that read the content, the more money the Blaster receives.

Teach middle school Science in both Spanish and English *Have a working knowledge of and implement the Minnesota State Standards and the District Graduation Requirements; knowledge of the subject matter, classroom management techniques, current researched best practices and strategies, as well as students' learning styles and needs, both academic and affective.* Teach students the required curricula using strategies that foster thinking, reasoning and problem solving.* Collaborate with peers to develop, plan and implement best practices based on the needs/abilities of the students.* Assess students' developmental, cognitive and social needs and provide developmentally appropriate instruction to meet those needs.* Create lessons and learning environments that are safe, respectful and interesting as well as multicultural/gender and ability fair/developmentally appropriate.

• Selects, adapts, and individualizes materials appropriate for diverse student populations and skills• Uses a variety of teaching strategies such as group work, lecture, mini-lessons, exploration, questioning, discussion, and other cooperative teaching techniques.• Develops and maintains long-range and daily instructional plans• Teach students the required curricula using strategies that foster thinking, reasoning, and problem-solving.• Collaborate with peers to develop, plan and implement best practices based on the needs/abilities of the students.• Assess students' developmental, cognitive and social needs and provide developmentally appropriate instruction to meet those needs.• Create lessons and learning environments that are safe, respectful, and interesting as well as multicultural/gender and ability fair/developmentally appropriate.• Collaborate and communicate regularly with families in making educational decisions, and use family and community resources to support learning.• Acquire knowledge of the goals of the Minneapolis Public School District Improvement Agenda and site/school goals. Work to support and achieve those goals.• Assess own instructional effectiveness through the Professional Development Process (PDP). Participate in ongoing and regular staff, team, and individual professional development.• Have a working knowledge of and implement the Minnesota State Standards and the District Graduation Requirements; knowledge of the subject, classroom management techniques, current researched best practices and strategies, as well as students' learning styles and needs, both academic and affective.

• Involve students equally and to plan activities that benefit all students by differentiating. • The teacher is to be a coach, referee, teammate and motivator. The teacher engages the class in both team sports and individual activities while explaining the safe and correct way to engage in physical fitness. In addition to teaching physical fitness skills, the physical education instructor teaches social interaction skills. • The teacher meets with students throughout the school day and guides them with proper exercise and healthy living techniques. • Redact and write age-appropriate lesson plans, while adhering to state mandates.

• Selects, adapts, and individualizes materials appropriate for diverse student populations and skills• Uses a variety of teaching strategies such as group work, lecture, mini-lessons, exploration, questioning, discussion, and other cooperative teaching techniques.• Develops and maintains long-range and daily instructional plans• Teach students the required curricula using strategies that foster thinking, reasoning, and problem-solving.• Collaborate with peers to develop, plan and implement best practices based on the needs/abilities of the students.• Assess students' developmental, cognitive and social needs and provide developmentally appropriate instruction to meet those needs.• Create lessons and learning environments that are safe, respectful, and interesting as well as multicultural/gender and ability fair/developmentally appropriate.• Collaborate and communicate regularly with families in making educational decisions, and use family and community resources to support learning.• Acquire knowledge of the goals of the Minneapolis Public School District Improvement Agenda and site/school goals. Work to support and achieve those goals.• Assess own instructional effectiveness through the Professional Development Process (PDP). Participate in ongoing and regular staff, team, and individual professional development.• Have a working knowledge of and implement the Minnesota State Standards and the District Graduation Requirements; knowledge of the subject, classroom management techniques, current researched best practices and strategies, as well as students' learning styles and needs, both academic and affective.

Effectively designs lesson plans and prepares instructional materials to teach the districtapproved curriculum.o Demonstrates knowledge of current content and pedagogy.o Designs instruction to meet standards and curriculum performanceexpectations.o Demonstrates use of available materials and resources.o Develops lesson plans to meet the varied needs of a diverse studentpopulation through curriculum differentiation.o Incorporates varied instructional models and formative assessment methodsto optimize student learning.Demonstrates productive teaching through lesson implementation and instruction.o Knows and communicates learning standards, objectives, and purposes tostudents.o Utilizes appropriate teaching techniques and a variety of learning activities.o Uses a variety of appropriate evaluation methods that assesses andencourages student progress and provides students with specific feedback.o Uses varied questions and discusses strategies to promote understandingand creates expectations for all students to participate. Shows respect and sensitivity to others’ needs and concerns.o Treats sensitive situations with discretion in the classroom, maintainsconfidentiality, and empathizes with students.o Promotes positive self-concept by providing opportunities for success for allstudents.o Provides opportunities for the student to assume responsibility, developindependence, and develop self-discipline.o Treats students in a professional teacher-student manner.o Recognizes individuality and cultural diversity of students; addresses studentneeds in relation to individuality and diversity.

Contributing content on health and work related topics depending on the campaign of the website.

Digital Media Journalist! Contributor and former freelance writer for CBS Local Minnesota. Writing, reporting on social media happenings.

• Be energetic and engaging• Have excellent presentation skills• Moderate meaningful tutoring sessions to generate critical academic thinking• Prepare lesson plans according to syllabi• Test, evaluate and provide – feedback to students regarding their academic performance and goals

According to Purdue, these are the following responsibilities and obligations of a student-teacher: "Contact the school, cooperating teacher, and University supervisor if illness prevents attendance. Become involved in the total school program by participating in school assemblies, faculty anddepartment meetings, P.T.A. meetings, athletic events, stage productions, parent conferences,in-service activities, etc. Meet with the cooperating teacher, apart from class time on a regular basis to review theinstruction to date, critique teaching performance, and assist in planning daily lessons for theupcoming week. Confer with the University supervisor on a regular basis. Complete all requirements specified by your program area. Observe, if appropriate at the end of the semester, the teaching of other master teachers in thebuilding. Arrangements must be made with the cooperating teacher, the University supervisor, the principal,if appropriate, and with the teacher to be observed.

• Conduct web research for movies, tech, politics, journalism and business news stories• Gather information for story development• Create search engine optimized headlines and subheadings• Write unbiased, factual and SEO-driven content • Search for pertinent images, videos to help shape article • Edit photos, adding keywords and descriptions in metadata• Proofread, edit web content prior to publication • Publish up to 10 articles per week--at least 350 words--via WordPress

Digital Media Journalist! Business.com and Social Media TodayContributor with a track record for web news. A former freelance writer for CBS Local Minnesota. Writing and reporting on the latest social media happenings.http://www.theepochtimes.com/n3/author/anthony-carranza/

The Market Expert Program is an elite group of entrepreneurs and executives in Marketing, Sales, Tech, Finance, HR, Leadership, Entrepreneurship and Management who regularly contribute content within their topic of expertise to Business.com. Our audience of executives in growth companies, or those with between 20-1000 employees, relies on Business.com to acquire knowledge, products, and services they need to run their businesses.

Devise and implement high school curriculum in accordance to the school’s protocols• Ensure that curriculum is in sync with individual student’s abilities and varies in content• Plan lessons on a daily basis and impart instruction in class• Assist students in carrying out class assignments• Check and assess assignments and provide feedback• Carry out student development activities on a continuous basis• Develop and administer specific assessments to judge students’ competency levels• Ensure that students’ progress is directed towards objectives and expectations• Provide counseling to students based on individual needs• Manage student behavior and resolve conflicts

AXS is a live entertainment hub providing fans with the whole story, from discovering new artists, to getting your tickets, to making the most of every live event and reliving those memories. The music content provides compelling information for music lovers and helps them better experience the world of live events, music news, coverage of legendary artists and aiding in the discovery of emerging ones.

Write numerous stories about the latest news in technology, Social Media, jobs and United States news.

Spanish grammar, spelling, pronunciation, vocabulary and composition; guiding students on conversational Spanish and English. Teaching students about Spanish and English language literature, culture and history. Creating engaging lesson plans, planning classroom activities to motivate students, preparing visual aids grading homework and exams. Coaching students individually or as a group, communicating with parents and other teachers about a student’s progress; and other tasks as assigned. These duties vary largely depending on the level of education (elementary, high school, college, individual tutoring) Spanish teachers plan to teach.

Greet customers at the reception and answer incoming phone calls. Inform customers about the rules and procedures that relate to their stay and explain thoroughly the services proposed by the residence. Manage customer reservations (check-in) and customer departures (check-out). Manage account receivables and billing. Adhere and apply the hotel's pricing policy along with carrying out procedural guidelines.Coordinate the daily business plan of the reception with the cleaning crew. Apply work procedures and guidelines established by Park and Suites.

Freelance writer covering all things Minnesota related to tech, social media, news, and local happenings around the Twin Cities. The assignments from CBS were the result from the exclusive partnership with Examiner.com.

Primary responsibilities include telephone customer support of CHRWtrucks.com, CHRWTrucks Mobile app, and C. H. Robinson’s company website.Troubleshooting and problem solving customer issues, product demonstrations, training for carriers working with C.H. Robinson and C.H. Robinson branches.Performing site administration and carrier registration functions, and some technical site maintenance. Responsibilities also include marketing C.H. Robinson carrier-based products to CHRWtrucks customers. Providing leads to carrier marketing team for business and product development. Measuring and communicating site performance and overall team productivity.

Writing four weekly stories on local, feature, national and international news affecting the Latino community.

Act as liaison, translator and interviewer for Able Services. Facilitated negotiations between management for Ameriprise Financial and existing staff.Performed human resources functions during the transition.

Bilingual Live Chat Specialist who engages website's visitors immediately who are interested in purchasing a vehicle. In addition, transform the live chat dialog and turn them into "ups" parts or service appointments within minutes.Once the dialogue is complete, a lead and chat transcript is sent to your CRM system to give your sales and service people immediate visibility and context to the lead.Pilot Social Media strategies and Identify the top industry blog and sites. Create an excel grid with the sites, topics, and traffic numbers. Monitor these websites on a daily basis. Respond to threads, create new threads and report back on results. Create a weekly activity report for the Director of Marketing. Increase traffic to the Outsell website. Designed and translated canned responses from English to Spanish for optimized live chatting experience.

Reporting and focus on international diplomatic relations between governments of the United States and Ecuador. Seeking out and investigating stories via local contacts, press releases and other media sources for international news stories. Working closely with the news team, photographers and editors;Recording interviews and meetings using shorthand or technical equipment;Produce concise and accurate copy according to the newspaper's house style, and to strict deadlines Writing short ‘fillers’ to entertain, and researching and writing longer feature articles, sometimes for subsidiary publications and supplements.

Provide assistance with Mac OS X Installation, Updates & Troubleshooting, iPhone Setup and SupportNetworking Setup: Internet, WiFi, PrintersTutoring for Mac novices & SwitchersUpgrades & Routine MaintenanceClassic/Vintage Mac SupportSetup Microsoft Exchange and support.Routine Maintenance and server testing.

Technical support for all Apple iPhone models and iTunes.Enable WiFi, EDGE, 3G connectivity and e-mail configurations for iPod Touch.Reset and restore nonfunctioning iPods.Replace nonfunctioning iPods with suspected hardware issues and schedule repair appointments.Create customer case records.Tiger, Leopard and Snow Leopard (Mac OS) knowledge.Windows XP and Vista operating systems.Ongoing training in Apple products. Work alongside Apple Support Site engineering group.

Sell outbound Internet, Cable or telephone services.

Reporter intern for Policy Desk news stories affecting the University of Minnesota. Published several front page articles, above the fold, for the University's printed edition.

Provide customer solutions with apple computers, Ipods, Iphones. Switch Microsoft Windows users to the Apple or Mac Operating System (OS). Serve as a translator in Spanish and French to potential clients.Assisted team members, management and aid the store's preparation for the early release of the first generation iPhone. Promote sales events for the release of the iPhone.Assist daily strategies around selling, training and help team members according to their needs.Maintain an autonomous professional etiquette with clients. Effectively position and promote store support services (business services, genius bar, work shops, etc).Showed complete flexibility and always rotated schedule based on business needs for the retail store.

Transfer calls to different departments, promote customer solutions, translate and sell PC computers.

Used reports along with detail analysis to identify opportunities. I developed and executed plans to exceed Sales Budget. In addition,improved key customer satisfaction and Key Selling Metrics. Communicated daily, weekly and monthly goals to the sales team with proposed tactics to help achieve our month to month goals.