Anthony Gonzalez Email & Phone Number

Orlando, Florida, Us

Winter Park, Florida, Us

As a Pit Crew Advisor to BGV, I bring my technical savvy and creativity to their disruptive organization, and ensure that their operations - using the latest tools - are functioning as efficiently as possible.

• Manage the on-boarding process, communication, and technology related issues through both on-site and remote support for Coastware’s IT clients.• Evaluate, plan, implement, and manage IT projects for clients current and future requirements including installing and migrating routers, switches (L2 & L3), Windows Servers, VoIP systems, email services, cloud services, backup services, computers, and more. • Recommend IT strategies, policies, and procedures by evaluating and identifying client problems while also anticipating future requirements for multiple businesses• Maintain organizational effectiveness and efficiency by defining, delivering, and supporting strategic decisions for implementing IT processes and solutions. • Design processes and procedures for on-boarding clients, managing day-to-day operations, pricing, as well as creating strategies to develop internal projects and documentation • Research and test new technology solutions to implement for Coastware clients and internally• Maintain professional and technical knowledge by attending educational workshops and conferences, earning IT certifications, and participating in local networking groups.

Toyota City, Aichi Prefecture, Jp

• Install, configure, and troubleshoot technology at the dealership including computers, drivers, software, printers, firewalls, emails, 3rd party vendors, VoIP systems, switches and routers. Created Windows 7 images with Group Policy settings consistent across every PC for over 100 employees.• Proposed and lead the implementation of a new company website.• Introduced an IT ticket database (OS Ticket) to keep track of all IT work orders completed.• Designed a Networking Improvement Project that was approved by the company CFO • Integrated and implemented remote software on all company computers to allow for remote troubleshooting in order to quickly assist employees. • Completed a successful email migration to Google Apps for Work from Reynolds and Reynolds web mail including migrating DNS records, setting up new users, implementing security policies, and integrating cloud storage. Held hands-on training sessions with 50+ employees and management on using Drive, Calendar, Inbox, Vault, and the Admin panel.• Lead innovative and cost-efficient new projects to ensure the company is maintaining a competitive edge on current technologies.• Design and update an operations manual for all technology at the dealership for future growth of the IT Department

Pensacola, Fl, Us

• Re-calibrating smart boards; fixing/changing/refocusing projectors; manually rebootingCreston Systems, PC's, Touch Panels, Projectors, Smart Boards (etc.); addressing other various technology problems in a timely manner• Proficient in using Microsoft Office (Access, Excel, Word, PowerPoint)• Document and categorize technology procedures used on various equipment• Complete work orders submitted by students, faculty, and staff in a timely manner • Teach University faculty/ staff how to use classroom technology before each semester through hands-on training sessions• Test multiple new systems (Banner, Office 365, UWF Schedule Planner) before given access to student body at the University

Nas Pensacola, Fl, Us

• Interact with 100+ students per shift• Generate security badges for various students to provide access to a secure building hosting minors• Aided the delivery, facilitation, and assessment of National Flight Academy curriculum content in a simulated environment• Provided assistance to large groups, small groups and one-on-one • Motivated, encouraged, and mentored participants as they progressed through missions.• Ensured participants were escorted at all times to scheduled activities, maintaining orderly behavior in a professional learning environment.

Minneapolis, Mn, Us

• Greeted/welcomed guests, retained positive attitude throughout all shift hours, marketed credit card sales and sold store items to guests, offered assistance to customers and employees• Interacted with 100+ customers per shift• Handled $1,000+ per shift, checked customer IDs for identity and to prevent theft• Balanced total register earnings at the end of the business day to ensure accuracy