Chief Experience Officer
Current- Led strategy and management of multi-million-dollar digital experience initiatives across healthcare, finance, and non-profit sectors, driving product innovation, customer engagement, and delivering impactful, data-driven solutions that enhanced user experiences and business outcomes- Successfully executed market research, including competitive analysis and strategic planning, for healthcare institutions such as Rush University, UF Health, and BayCare, driving data-driven insights to inform product strategies and enhance market positioning.- Developed strategic partnerships with specialized marketing firms in AR/VR and Affiliate Marketing, enabling innovative solutions that enhanced customer engagement and expanded market reach across multiple industries.- Managed multiple technical and creative firms across three time zones to successfully support the development and launch of a Gen Z edtech nonprofit platform, ensuring seamless collaboration and timely delivery of the project.- Managed multi-million-dollar and annual deals by directly overseeing budgeting, scoping work, and collaborating with legal counsel and client executive teams, ensuring smooth negotiations and successful project execution.- Designed and implemented strategy and operations for a new business development department, successfully increasing pitch conversion by 65% and closing 3 major deals within 9 months, driving significant growth for the company.