Anthony Clarke Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

❝As Schools Engagement Manager, my role is critical in working with schools to develop and enhance schools experience and drive the success of existing relationships with education partners and cultivate networks with potential partners, aligned with the Compass School Management System.❞Selected Highlights:♦ Cultivated a coveted and new alliance with a large Independent School Body in QLD, allowing a significant platform for new business. Successfully sourced and finalised the largest Secondary Schools in Australia, resulting in a significant boost to revenue for Compass Education. ♦ Built relationships with a network of QLD Independent and State Secondary Schools, enhancing Compass reach across the region and creating highly viable new revenue and a large pipeline opportunity to Compass Education.Key Responsibilities: ♦ Canvas school to ascertain their software as a service at the school and develop product pitches and campaigns. ♦ Manage and maintain a robust sales pipeline, tracking, documenting, and following up on all active opportunities to drive revenue growth.♦ Host information sessions to demonstrate product successes, and promote benefits. ♦ Proactively generate new business opportunities through a combination of incoming lead management and targeted outbound lead generation initiatives.♦ Execute lead generation processes by continually learning about clients and best practices to cultivate client and product aligned pipeline, as well as attending numerous Education Conferences.♦ Partner with Senior Leadership and Marketing teams to develop and implement a strategic sales plan for regional growth.♦ Maintain up-to-date product knowledge through regular training sessions and actively apply insights to drive customer engagement.♦ Collaborate with the Onboarding and Training team to ensure smooth, efficient customer onboarding onto the Compass platform.

Brisbane, Queensland, Australia

❝As Senior Account Manager, I work closely with clients in identifying solutions to their education requirements and linking with potential partners for future growth of the business.❞Selected Highlights: ♦ Transitioned to New Business – As part of the merger of The UNSW Global Assessments to Janison Education, maintained employment with the company due to stand out performance and outcomes. ♦ Portfolio Management – Managed an extensive portfolio of 300 key school account relationships and a combined portfolio across three states, totalling up to 900 schools. ♦ Customer Journey Mapping – Identified product offering solutions and promoted directly to schools, liaising with teachers and student/parent associations, aligning to school-based programs.♦ Project Managed – Successfully managed the OECD PISA for Schools Project across Queensland and Northern Territory portfolios. ♦ Onboarding – Supported the client onboarding and optimisation of client processes during the transition, including enhanced account management processes and business workflow. ♦ Performance & Revenue Growth – Grew Annual Recurring Revenue (ARR) by acquiring key schools and new clients. ♦ Business Partnerships – Established and secured strong partnerships with industry contacts and partners, successfully achieving referrals leads and new business. ♦ Research & Development – Supported the ongoing product improvement and optimisation through feeding back client feedback regarding assessment tools and promoting survey data capturing to inform analytics.

Brisbane, Australia

❝My position as Account Relationship Manager was instrumental in promoting the suite of products across my portfolio and boosting the overall position and branding of UNSW as a leader in Educational Assessment tools.❞Selected Highlights: ♦ Portfolio Management – Managed a portfolio, undertaking all sales activity, account management and oversight of the client journey and product success. This included the portfolio of over 300 independent, Catholic and State Schools in QLD and NT. ♦ Client Experience Mapping – In conjunction with the Customer Support and Accounts team, developed a comprehensive client contact and support framework, improving client experience and successful use of products. ♦ Product Roadshow – Pivotal member in promoting the product suite to schools and engaging parent participation in the International Competitions and Assessments for Schools and global school assessment products. ♦ Product Activation Strategy – Implemented a new product activation strategy to ensure clients received optimal benefits of products through best practices and intuitive use across their school programs. ♦ Customer Retention Strategy – Focused on revised customer retention strategy, devising targeted promotions and offering to leverage club customer value and boost brand awareness and point of difference. ♦ Exceed growth targets and successfully achieved approximately 12% growth YOY over four years. ♦ Program Implementation – Contributed to the project implementation and rollout of the automation of assessments to an online model and directly oversaw the transition of over 400,000 online assessments from 2019 to 2020.

Brisbane, Australia

❝My position as Business Development Manager was a hands on client relationships role, working with each company in understanding their employee needs and presenting solutions and activating EAP services to fit within the company requirements.❞Selected Highlights: ♦ Responsible for managing end-to-end new business client process, including lead generation, sales pipeline management, and promotion of Employee Assistance Programs. o Achieved $250,000+ in retainer fees, onboarding over 60 new clients from public and private sectors, totalling $1M+ in annual recurring revenue. ♦ Prepared a suite of marketing and sales support documentation, including sales pack, preparation of quotes and tailored program proposals. ♦ Successfully onboarded a portfolio of new businesses, including; Billabong, Surf Life Saving Queensland, Health World, Tru Blu, Salmat, and Gold Coast Tourism. ♦ Contributed to a suite of tenders to support the growth of the business, ensuring tender proposals met emerging HR and WHS trends, including COVID-19 and crisis management. ♦ Support the transition of new clients to the customer accounts team and liaise with the full stack of stakeholders from HR Managers to Executives to support the retention of client accounts. ♦ Fed back client feedback to the customer support and product and marketing teams to ensure services remain on-trend and respond to clients' needs and emerging market trends. ♦ Met with front-line management teams to provide coaching and support in utilising and promoting services to employees to ensure contracted services and benefits were activated within each business.

Brisbane, Australia

❝As Business Development Manager, my primary focus was developing and winning new business to achieve sales and revenues of Workflow Management Software Solutions. Managed a territory portfolio and strengthened long-term relationships with customers and suppliers.❞Key Achievements: ♦ Generated over $500,000 in new sales from existing and new customers in just seven months by resurrecting previous neglected existing customer relationships into robust new business.♦ Initiated a cost-effective marketing campaign that generated strong results with more than 1000 new prospects for the business.♦ Introduced and promoted a strong customer focus developing a highly engaging sales culture to replace to the incumbent technology-focused environment.♦ Exploited new business development opportunities using strategic consulting, needs assessment and deal making skills to develop and win new business in competitive markets.♦ Built strong relationships with clients and partners using exceptional interpersonal communication to build rapport and identify new business opportunities.♦ Led contract development and price negotiations overcoming any objections to capture new business and facilitating the decision-making process to maximise business outcomes.

Brisbane, Australia

❝ My role as Group Business Manager managed extensive research and analysis to identify value purchasing opportunities within the medical industry. A key project during my time was the acquisition of Medical Centers and the establishment of an after-hours home visiting service.❞Key Achievements:♦ Evaluated potential medical center sites, conducted a feasibility analysis of the business and reshaping business potential, including the successful purchase of 4 Medical Practices in Brisbane and greater South QLD locations, reshaping and on-selling as appropriate within nine months.♦ Established from concept an after-hours non-emergency doctor home visiting service that involved undertaking a needs assessment, developing a business plan including cash flow forecast, and addressing all accreditation and compliance aspects of establishing a practice. ♦ Sourced qualified doctors including appropriate successful accreditation's, achieving Australian medical practice accreditation for 28 overseas -trained doctors.♦ Successful establishment of a deputising (for General Practitioners) home visiting medical service based on sound business-to-business service agreements.♦ Achieved Australian medical practice accreditation for 28 overseas-trained doctors.

❝Established and launched a new community CBA Branch in November 2011. Achieved outstanding customer experience Surveys and built powerful community profile and referral sources. Coached internal Branch staff. Exceeded forecasted profit product targets by 150% in the same period.❞

Brisbane, Australia

❝Established targeted training and professional development programmes to maximise the home loan market share by working with the 16 licenced, self-employed mobile lenders in Queensland.❞ Key Achievements: ♦ Used coaching and performance management techniques in conjunction with many innovative sales and marketing strategies to mentor and restructure the Mobile Lenders to be more efficient and dynamic.♦ Developed and implemented the provision of more effective support services through recognition of the team that in turn led to a significantly enhanced environment.♦ Established key referral contacts that generated an increase of over 110% in revenue over 18 months to exceed all financial targets in the FY2008/09.

Key Outcomes: ♦ Developed and implemented a Reseller Business Channel across Queensland. ♦ Developed and implemented business development plans. ♦ Prepared and presented Board proposals. ♦ Sourced new residential development sites and evaluated feasibility.Key Achievements:♦ Wholesale Management. Created and implemented business planning and cash flow forecasts with resellers, such as point-of-sales (POS) marketing materials.♦ Property Acquisition. Identified and secured the purchase of a Gold Coast townhouse development site and on-sold with town planning approval, realising a profit of $1.3M; and a residential development site in Absoluter, realising a solid profit.

❝As State Sales Manager, I managed all sales and marketing activities for Queensland and New South Wales while guiding the state office and staff through the transition from a private company to a publicly listed corporation.❞♦ Increased revenues by 70% during the two years while overseeing the change management processes involved in the transition from a small private company to a publicly listed corporation.♦ Improved service standards by introducing a regime of staff training and mentoring.♦ Re-established and enhanced key connections with referral networks successfully.♦ Commenced in New South Wales office then transferred to Queensland.

❝Leading in sales activity, I developed & implemented national Mobile Lender network of 22 Mobile Home Lenders. Created and strongly enhanced close association with Century 21 Real Estate.❞Key Achievements♦ Progressively employed and managed a sales team of 22 Sales Managers across 4 states in Australia♦ Added value to alliance real estate network in excess of $1M within 9 months♦ Through personal sales coaching and mentoring various team members, achieved in excess of 300% above sales targets in settled new mortgage brokered home loans♦ Successfully introduced and relationship-managed a major Mortgage Broker AFG to the Bank

Auckland New Zealand

❝At the HongKong Bank (Auckland) initiated and created both a National Mortgage Broker Introducer Sales Channel and a mobile lending team in 1994 which increased mortgage sales from NZ$220M to NZ$700M in two years. This was a completely new business for the Bank. An intensive planning and review process including all legal and compliance agreements was a key aspect of this highly successful venture.❞