Customer Service Representative
Animal Hospital Of Soquel
United States
- Solve problems systematically applying a solutions-oriented mindset to actively listen, triage and prioritize appointments for client and non-clients.- Maintain an understanding of hospital computer network- Troubleshoot and resolve network connectivity issues for workstations, office devices, and laboratory devices- Communicate with technical support to resolve network and device errors- Conduct essential scheduling and coordination tasks for a busy veterinary hospital, boarding, and grooming facility servicing more than sixty pets a day & conducting pet surgeries five days a week.- Serve as a knowledgeable and helpful point of contact for clients and partners who require special assistance with accounts receivable, account payable, and with concerns regarding appointments and hospital policies.