Anthony Cole work email
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Anthony Cole personal email
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I am Driven senior business developer with 10+ years of leading diverse accounts and customer success at Fortune 500 companies. I approach challenges with tenacity, creativity, and organization. I have executed complex, high-quality deliverables to earn customer and stakeholder trust while increasing revenue.From the inception of my career, I have fine-tuned a process to excel in client engagements. My approach is simple: understanding my client’s needs and goals drives mutual success. I have replicated this formula throughout my career, which has resulted in a strong track record of achieving revenue and profitability goals, creating synergy with my team, and developing business solutions across several industries. I thrive on challenge and change, and I look forward to new opportunities to build positive client relationships. My success in developing long-lasting relationships with clients stems from my values in integrity, accountability, discipline, and perseverance. Outside of work, you can find me writing and performing music, researching current events, or staying active. Specialties: Strategic Account Management, Business Development, Customer Success, Revenue Growth, Risk Assessment, Public Speaking, Prospecting, Trend Analysis
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Customer Success LeaderAmazon Feb 2024 - PresentSeattle, Wa, Us -
Sr. Program Manager, Amazon MusicAmazon Mar 2022 - Feb 2024Seattle, Wa, Us -
President Of Black Employee Network (Erg)Amazon Sep 2017 - Mar 2023Seattle, Wa, UsLed as Vice President until elected President of Black Employee Network (BEN) in December of 2021, directed DEI employee affinity group.Managed DEI strategy through development and submission of business reviews and operating plans to SVP and CEO.Championed programs to increase DEI tech fluency including, AWS certification training program, and cross-company DEI executive leadership panels.Represented company at annual inclusion and diversity events including, Represent the Future and AfroTech multicultural tech conference. -
Senior Business Developer, Public SectorAmazon Mar 2021 - Mar 2022Seattle, Wa, UsCreated and presented proposals to executives to win new business, resulting in new partnership with AB Marketing.Pitched to CEO of Amazon Consumer org and other parts of leadership to launch Black Business Accelerator (BBA) program.Prepared and introduced proposal on Amazon Business storefront resources to accelerate business objectives aligned to corporate social responsibility.Led and negotiated partnership for seller success certification program by recruiting small business advocacy entities and implementing scalable programs for adoption, resulting in increase in cert application and compliancy.Collaborated with cross-functional teams and listened to employee feedback to optimize Business Accelerator sign-up page and increased program adoption.Acted as communication liaison between Consumer and Amazon Business lines as success manager until promotion to Senior Business Developer March of 2021. -
Seller Success Manager, Public SectorAmazon Jul 2020 - Mar 2021Seattle, Wa, Us -
Senior Account Manager, Amazon BusinessAmazon Jun 2019 - Jul 2020Seattle, Wa, UsPromoted B2B product feature adoption within portfolio of strategic and enterprise accounts.Harnessed Time Bound Account Management by conducting email marketing campaigns.Led redesign of Amazon Business opt-out experience to increase business buyer GMS.Created department-specific operating procedures to onboard new team members by centralizing internal contacts, escalation paths, trouble tickets, POCs, and SMEs across company.Wrote and introduced proposal to executive audience about Program Hub, described predictive model used by NA Consumer Paid Services to identify and prioritize sellers for engagement, proposal adopted. -
Account Manager, Amazon BusinessAmazon Jun 2017 - Jun 2019Seattle, Wa, Us -
Senior Manager, Client SuccessWealth-X Jan 2017 - Jun 2017New York, New York, UsLed end-to-end implementation of Salesforce integration, API Solutions, and custom reports by coordinating resources across teams to meet deliverable deadlines.Trained over 50 teams on data analysis, reporting, onboarding, and how to execute Salesforce integration by facilitating presentations.Partnered with sales, marketing, technology, and product teams to deliver bi-weekly business development solutions tailored to High-Net-Worth social mapping for prospecting.Grew relationships and developed new business development from upselling and cross-sell opportunities.Led team in establishment of customer retention product understanding, ran client satisfaction assessments 4 times a year and addressed concerns resulting in UX improvement and high client retention.Strategized partnership within Business Development team to streamline process for onboarding.Elevated from Success Manager in 2015 to Senior Account Manager in 2016 and promoted further into Wealth-X Senior Manager position in 2017. -
Senior Account Manager, Client Success - North AmericaWealth-X Jun 2016 - Dec 2016New York, New York, UsManaged existing key client relationships and ensuring that members are effectively using the Wealth-X intelligence platform. Consulted with clients for application of strategic initiatives and recommendations of appropriate products and services. Partnered with clients to ensure that they receive the highest return on investment through engagement and revenue growth. -
Account ManagerWealth-X Feb 2015 - Jun 2016New York, New York, UsSupplied members with qualified prospects and intelligence on ultra high net worth (UHNW) individuals, along with the privately held-companies they control including, 8 of the top 10 global private banks, leading educational institutions, not-for-profits and luxury brands.
Anthony Cole Skills
Anthony Cole Education Details
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The City College Of New YorkBusiness Management
Frequently Asked Questions about Anthony Cole
What company does Anthony Cole work for?
Anthony Cole works for Amazon
What is Anthony Cole's role at the current company?
Anthony Cole's current role is Customer Success Leader.
What is Anthony Cole's email address?
Anthony Cole's email address is an****@****ase.com
What schools did Anthony Cole attend?
Anthony Cole attended The City College Of New York.
What are some of Anthony Cole's interests?
Anthony Cole has interest in Economic Empowerment, Education, Composing Songs, Financial Markets, Arts And Culture.
What skills is Anthony Cole known for?
Anthony Cole has skills like Leadership, Finance, Financial Services, Investments, Business Development, Sales, Credit, Customer Service, Banking, Portfolio Management, Project Management, Financial Analysis.
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