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Thirty years of IT and software QA with direct focus on Apple platforms, most of the time spent in project leadership roles. Areas of specialty include IT support for small businesses, schools, and residential clients and more recently in government and corporate environments. SQA focus on video and audio editing and large scale networking products. Project leader and technical lead on Macintosh products for 11 years at Avid Technology and 5 years at Digital Equipment Corp.Specialties: Apple Mac, iPhone, iPad, TV, Watch setup, troubleshooting, remote support, and training. SQA focus on project leadership, usability testing, troubleshooting, mentoring, customer training, support.
Boston Tech Support Team
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Managing PartnerBoston Tech Support TeamBoston, Ma, Us
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PrincipalCoppola Consulting, Llc Jan 1997 - PresentConsulting and training for small businesses, schools, and residential clients, specializing in Apple products, macOS, iOS, Apple Watch, AppleTV. New installations, upgrades, migrations from Windows PC's, advising clients on hardware and software purchases, designing wired and wireless networks.
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WebmasterOver Thirty Baseball, Inc. Apr 1997 - Jul 2024Created and maintain websites for two Over 30 baseball leagues in Lowell, MA.http://www.overthirtybaseball.com/
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Senior Field Service EngineerMit Lincoln Laboratory Jul 2021 - Jun 2023Lexington, Ma, UsDemonstrated strong leadership and foresight while providing quality Apple product support for Lincoln Laboratory staff and contractors. Established solid foundation for success through expertise in Workspace One, JAMF, and Verizon portal.Selected Contributions:• Highly experienced and skilled in Macintosh, iPhone, and iPad setup, configuration, deployment, and troubleshooting• Capture substantial gains in efficiency and productivity by creating a wiki for documenting support policies and procedures.• Maintain active Secret Security Clearance. -
Sqa Engineer/ContractorVolicon, Inc. Aug 2010 - Nov 2010Burlington, Massachusetts, UsProvided software quality testing and project leadership for Volicon’s digital video archiving and streaming solutions. Supervised remote SQA engineers in California and India. Developed test plans and strategy. -
Sqa Engineer/ContractorXos Digital Sep 2008 - Jul 2009Wilmington, Ma, UsDeveloped and executed test plans and test cases for XOS' content services software for NFL and NHL product lines . Verified code changes and bug fixes in short-term, three month product cycles . Worked with developers to validate that software functionality met requirements . -
ConsultantReboot Computer Services Inc 2008 - 2009Forest Hills, New York, UsMac OS X Server, Workgroup Manager, XSAN installation, deployment, troubleshooting. -
Principal Software Engineer-SqaAvid Technology Aug 1996 - Jul 2007Burlington, Ma, UsSQA Project Leader for Avid's flagship product, Media Composer. SQA Project Leader for Avid AirSpeed, an ingest & playout broadcast server product.SQA Project Leader for Avid's Open Storage Initiative (OSI), testing compatibility between 3rd-party applications on Avid's shared storage products. -
Mac SpecialistApple Computer Jul 2001 - Jan 2003Cupertino, California, UsSenior team member responsible for opening up first Apple Store in New England and 6th overall store worldwide. Senior Mac Specialist focusing on Professional Media Applications - Final Cut Pro, DVD Studio Pro, Adobe PhotoShop, etc. -
Principal Software Engineer-Sqa Project LeaderDigital Equipment Corporation Aug 1991 - Aug 1996Houston, Texas, UsSQA Project Leader for Apple-Digital alliance product "Pathworks", a suite of products for Macintosh that allowed users to use Macs to connect to DEC servers, included email, terminal emulation, FTP, DECnet, Pathworks Listener, and more.Led team of 5-10 software quality engineers in the scoping, analysis, product requirements review, test planning, and execution of client and server software for 4 major releases.Managed relationship with key business partner, Apple Computer, in the testing of pre-release Mac models including the first PowerPC and OS's such as System 7.0 and System 7.5. Worked closely with Apple's Customer Quality Focus group to provide feedback on Apple's HW/SW products as well as qualifying newer products from Digital on Apple's new systems.Maintained strategic relationships with other key business partners such as Pacer Software, 5PM Software, White Pine, Thursby, and others in compatibility testing of Digital's software in conjunction with 3rd-parties. -
Engineering Manager-Semiconductor Equipment EngineeringDigital Equipment Corporation May 1988 - Aug 1991Houston, Texas, UsManaged Equipment Engineering maintenance group of 30 people in the production of Digital’s Alpha AXP RISC chips. Managed 3 shift/24 hour staff of 3 supervisors, 3 senior engineers and 24 technicians. Equipment Engineering group was responsible for the calibration, service, and maintenance of semiconductor chip manufacturing equipment.
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Design Engineering Manager-Semiconductor EquipmentDisc Technology Corporation Dec 1983 - May 19882/86 - 5/88: Responsible for equipment design and re-design used in the process of manufacturing of 5-1/4” magnetic discs for computer hard drives. Directed teams of electronic designers, board designers, mechanical engineers and technicians in the design and prototyping of specialized manufacturing equipment.12/83 - 2/86: Senior Equipment Engineering technician repairing and troubleshooting process equipment in the manufacturing of 5-1/4” magnetic discs for computer hard drives. Also supervised group of equipment technicians in a 3-shift, 5 days/week operation.
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Equipment Maintenance Technician/SupervisorGca Corporation Jan 1982 - Dec 1983Clearwater, Florida, UsTroubleshoot and diagnose GCA's line of photolithography equipment such as wafer steppers and coater/developers while supervising a team of 6 junior and senior technicians. -
Manufacturing Technician-AudioH.H. Scott Jan 1981 - Jan 1982Assembled and tested H.H. Scott's professional line of component speakers.
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Audio EngineerI.T.M.B. Productions Apr 1976 - Jan 1981Sound engineer for recording studio and live concert performances.Road manager for crew of 3 for moving musical equipment, PA systems, etc.Bands include The Incredible Two Man Band, ICE, Image, August.Produced 2 albums, "On My Way" and "ITMB 2".
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Head ChefThe Omelette Shop 1975 - 1976
Anthony Coppola Skills
Anthony Coppola Education Details
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Northeastern UniversitySoftware Engineering -
Wentworth Institute Of TechnologyComputer Science
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Peabody Veterans Memorial High SchoolGeneral
Frequently Asked Questions about Anthony Coppola
What company does Anthony Coppola work for?
Anthony Coppola works for Boston Tech Support Team
What is Anthony Coppola's role at the current company?
Anthony Coppola's current role is Managing Partner.
What is Anthony Coppola's email address?
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What is Anthony Coppola's direct phone number?
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What schools did Anthony Coppola attend?
Anthony Coppola attended Northeastern University, Wentworth Institute Of Technology, Peabody Veterans Memorial High School.
What are some of Anthony Coppola's interests?
Anthony Coppola has interest in Social Services, Active Player In 2 Leagues, Environment, Capturing, Education, Baseball, Editing, Science And Technology, Music, Red Sox Season Ticket Holder.
What skills is Anthony Coppola known for?
Anthony Coppola has skills like Experimental Mechanics, Polymer Composites, Composites Manufacturing, Composite Design, Composites, Matlab, Manufacturing, Materials Science, Polymers, Experimentation, Solidworks, Labview.
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