Manager Professional Services
CurrentSupervised a team of Software Analysts in setting goals for performance and deadlines that comply with Insperity’s plans and vision. Ensured that employees understood their duties and tasks. Monitored employee productive and provided feedback and coaching. • Assist employees with setting goals for performance to set them up to improve their knowledge and skills.• Monitor employee’s productivity and provide constructive feedback and coaching for improvement.• Under my leadership, my team leads with the most project completions for the year.• Provide an escalation path for clients and able to assist with resolution for successful project completion• Provide clear and concise email communication as follow up to meetings and conversations to document and ensure nothing was missed.