Manager Professional Services
Current- Supervised a team of Software Analysts in setting goals for performance and deadlines that comply with Insperity’s plans and vision. Ensured that employees understood their duties and tasks. Monitored employee.
- Assist employees with setting goals for performance to set them up to improve their knowledge and skills.
- Monitor employee’s productivity and provide constructive feedback and coaching for improvement.
- Under my leadership, my team leads with the most project completions for the year.
- Provide an escalation path for clients and able to assist with resolution for successful project completion
- Provide clear and concise email communication as follow up to meetings and conversations to document and ensure nothing was missed.