Anthony Delima Email and Phone Number

Joining our Retail sector team to lead innovation efforts with companies across the Americas, focusing on advancements like AI and other technologies to enhance customer interactions and optimize both front-of-house (FoH) and back-of-house (BoH) operations.

By harnessing EY's extensive industry expertise, exceptional technical capabilities, and global delivery capacity, we have a remarkable chance to create a more prosperous world and initiate a significant digital revolution. While growth is crucial, we also prioritize accelerating the implementation of modern digital strategies and technologies to contribute to a better future. Through collaboration with our clients, we enable the adoption of cutting-edge innovations, revolutionize work processes, promote sustainability, enhance consumer experiences, and create greater value.

Member executive team. Collaborated closely with executive business and innovation leaders to drive digital excellence and achieve transformative business outcomes. Led US operations and guided the company's global innovation and technology strategy. Partnered with clients eager to advance their digital journeys, enhancing direct-to-consumer interactions, and modernizing their technology ecosystems.Expertise spanned a wide range of areas, including fostering business disruption through strategic initiatives such as federated IT organizational models, enterprise integration platforms, next-generation cloud-native applications, machine learning (ML), predictive analytics, intelligent process automation, and legacy ecosystem modernization.Also helped clients develop digital products and services to remain competitive in the digital landscape.I had the privilege of working with passionate C-level executives who were committed to using innovation to reshape their businesses, delivering hyper-personalized experiences, and driving positive global impact."

Building awesome C-level partnerships to rethink digital strategies, customer journeys, core business processes and the underlying Tech ecosystem. Driving dramatic value increase by rethinking all critical customer touch points - "Getting Real about Customer Centricity."- Drive efficiency by restructuring business processes and ERP systems (OTC, PTP, PTM, RTR, CRM),- Rethink alignment between IT and the business,- Focus on Content, Community, and Personalization, as key value drivers,- Develop complex integration architecture and API strategy to drive new business value,- Develop mobile strategies to provide anytime, anywhere customer connections,- Work with design teams to create engaging UX & UI designs,- Implement predictive analytics in S&M, Finance, and CRM to provide powerful insight, - Enable infrastructure elasticity through Cloud (compute, database, network, storage).

Principal for a private equity group investing in leading-edge technology projects in the developing markets. Delivered the world’s 14th Uptime Institute certified Tier-IV datacenter, together with Schneider, CISCO, VCE, Microsoft, VMWARE and EMC. - Developed financial business case, and investment models,- Managed investment teams,- Negotiated shareholder agreements and restructured debt facility terms and conditions,- Developed financials - balance sheet, P&L, COGS, SG&A, headcount, and revenue models),- Developed the brand, services strategy and customer advocacy,- Built out startup management teams, - Delivered advanced Cloud services - IaaS, BaaS, SaaS and DRaaS services, - Led the development of customer acquisition and service delivery processes,- Oversaw facility engineering and certifications: Uptime Tier-IV Design and Facility, SSA16, LEED and ISO9001: 2008.

CTO for the world’s largest Hedge Fund Administrator. Provide executive leadership for a 400-plus technology team across 46 countries to ensure consistent and reliable asset servicing for a global client base.- Managed development teams to stabilize core hedge-fund administration system,- Delivered four global data centers in Switzerland and the U.S. to ensure non-stop operations,- Created trusted client relationships to gain input and improve service delivery levels,- Led a strategic development outsourcing initiative together with senior business leaders,- Partnered with global outsourcing providers (development centers in India and Brazil), - Implement risk management frameworks,- Developed application architecture: J2EE, BPEL, Web-Sphere, Oracle, and- Implemented a global QA & PMO organization to drive quality standards across continents.

Managed Telefonica's USA Global Accounts operations. Developed and executed an innovative solution-selling strategy that tripled revenue, significantly enhancing the value of Telecom and managed services for global clients by emphasizing customer-focused solutions and clearly defined business outcomes:- Designed a new operating model to boost EBITDA while lowering COGS by streamlining provisioning,- Launched a new services model encompassing networking, outsourcing, and data center services,- Oversaw the P&L for the service area,- Created a new account planning strategy across multiple countries,- Managed senior C-level relationships with a focus on global enterprise customers,- Commercialized five major data centers in the U.S. and LATAM through the Emergia backbone,- Opened new marketing channels and forged strategic alliances across the Americas,- Secured 13 major global Fortune 500 customers,- Developed global pricing models for Telecom and managed service offerings,- Implemented a highly effective channel management program."

Part of the Answerthink/Hackett Group, founders team. Managed IT transformation engagements with clients. Structured the IT process improvement service area including critical processes (ITIL), metrics and organizational structures. Developed new client IT governance and architecture models. Delivered various engagements across the electric utility, pharmaceutical, financial services and education management sectors.

Led large consulting client engagements in Florida and Latin America. Worked closely with the assurance practice to leverage client relationships and deliver value-added consulting services. Led a multi-year business transformation efforts in the manufacturing and CPG sectors for clients in North and Central America.

Defined the company’s technology strategy for the Americas and Europe for Logistics Management, Commercial Leasing, and Consumer Services. Accomplishments included revamping the company’s mainframe-based systems to client-server technology and implementation of a 500-node IP network to support interconnectivity of all North American consumer branches and European operations. Delivered the company’s development methodology and standards for use across all projects. Earned Top-Manager Achievement award for to consecutive years.