Anthony De Palma

Anthony De Palma Email and Phone Number

Director, CX Strategy and Design @ Bond Brand Loyalty
Halifax Regional Municipality, NS, CA
Anthony De Palma's Location
Halifax, Nova Scotia, Canada, Canada
Anthony De Palma's Contact Details

Anthony De Palma work email

Anthony De Palma personal email

n/a

Anthony De Palma phone numbers

About Anthony De Palma

I'm a manager in Deloitte Digital’s Customer Strategy & Design practice where I lead interdisciplinary teams of researchers, strategists, and designers through the process of turning intangible ideas into validated, ready-to-be-launched experiences that people want and need.During my time at Deloitte I have: explored the unconscious mind that leads to impulse purchases at checkout, met with infrequent and frequent flyers alike to unpack the pains of air travel, rode with courier drivers to inform the design of a better package recipient experience, and so much more.Together, these eclectic experiences have brought me a diverse range of knowledge to draw from in understanding human behaviour and market trends and, in turn, the ability to see connections that others might miss.

Anthony De Palma's Current Company Details
Bond Brand Loyalty

Bond Brand Loyalty

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Director, CX Strategy and Design
Halifax Regional Municipality, NS, CA
Website:
bondbrandloyalty.com
Employees:
624
Anthony De Palma Work Experience Details
  • Bond Brand Loyalty
    Director, Cx Strategy And Design
    Bond Brand Loyalty
    Halifax Regional Municipality, Ns, Ca
    View
  • Deloitte
    Strategy Manager
    Deloitte Jun 2022 - Present
    Worldwide, Oo
    Market Gravity was acquired by Deloitte Digital in 2017. Now, as the Proposition Design Lead in Canada, I help our clients bridge the chasm between strategy and delivery through human-centred design and rapid prototyping to create products and experience customers actually want.
    View
  • Deloitte
    Senior Strategy Consultant
    Deloitte Jun 2019 - May 2022
    Worldwide, Oo
    View
  • Deloitte
    Strategy Consultant
    Deloitte Oct 2017 - May 2019
    Worldwide, Oo
    View
  • Metrolinx
    Customer Experience Advisor
    Metrolinx Nov 2020 - Jul 2021
    Toronto, On, Ca
    Metrolinx focuses on planning and building better, faster, and more enjoyable transit in Ontario. This includes the operation of GO Transit, the UP Express, and the PRESTO fare payment system. In my role, I led the development of customer experience design strategies, underpinning all touch-points affecting the travel journey, with the purpose of promoting and improving public transit usage.
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  • Scotiabank
    Human Resources Specialist
    Scotiabank Feb 2017 - Oct 2017
    Toronto, Ontario, Ca
    As part of the Bank's Global Employee Recognition team, I designed, launched, and measured campaigns to encourage a culture of recognition. I developed a monthly dashboard with program KPIs for senior leaders and trained colleagues in other business lines on the process of updating them.I spoke at the Achievers Customer Experience (ACE) Conference in 2017 on the importance of using a data-informed approach to driving engagement with employee recognition programs.
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  • Scotiabank
    Human Resources Analyst
    Scotiabank Jun 2016 - Feb 2017
    Toronto, Ontario, Ca
    View

Anthony De Palma Skills

Social Media Time Management Leadership Marketing Public Speaking Teamwork Event Planning Microsoft Office Social Networking Storytelling Data Visualization Rapid Prototyping Copywriting User Experience Design Workshop Facilitation Visual Design User Research Research Self Starter Market Research Adobe Creative Suite Design Thinking Qualitative Research Interview Facilitation Project Management

Anthony De Palma Education Details

  • Mount Allison University
    Mount Allison University
    Bachelor Of Commerce

Frequently Asked Questions about Anthony De Palma

What company does Anthony De Palma work for?

Anthony De Palma works for Bond Brand Loyalty

What is Anthony De Palma's role at the current company?

Anthony De Palma's current role is Director, CX Strategy and Design.

What is Anthony De Palma's email address?

Anthony De Palma's email address is an****@****ity.com

What is Anthony De Palma's direct phone number?

Anthony De Palma's direct phone number is +141652*****

What schools did Anthony De Palma attend?

Anthony De Palma attended Mount Allison University.

What are some of Anthony De Palma's interests?

Anthony De Palma has interest in Environment, Education, Children, Economic Empowerment.

What skills is Anthony De Palma known for?

Anthony De Palma has skills like Social Media, Time Management, Leadership, Marketing, Public Speaking, Teamwork, Event Planning, Microsoft Office, Social Networking, Storytelling, Data Visualization, Rapid Prototyping.

Who are Anthony De Palma's colleagues?

Anthony De Palma's colleagues are Caleb Kucera, Sorana Cosofret, Sweshika Reddy, Melissa Sun, Arek Kulczynski, Staci Mcelroy, Pmp, Ashley Tway Marley.

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