Anthony Di Feo Email & Phone Number

Montreal, Laval, South Shore

- Finding the best mortgage solutions for first time home buyers or real estate investors- Becoming proficient with all financial institutions to better guide my customers toward the right product- Collaborating with professionals like real estate agents, notaries, inspectors, and accountants regularly to ensure that customer is properly guided and their.

Montreal, Canada Area

- Maintain and create strong customer realtionships to both maintain a strong retention and increase market share. - Have advanced knowledge in finance and investment srategies and be able to explain complexe situations to clients in a simple fashion.- Preserve a high customer satisfaction ratio, accounted for through a regular survey. - Stay up to date.

Montreal, Canada Area

• Answer roughly 70 phone calls per day to observe and interpret customer needs and present profitable advice, solutions, and products.
• Provide efficient solutions when handling multiple customer complaints.
• Maintain an effective turn around call period in order to ensure reduced waiting time for clients on hold.
• Took part in a six week intensive training to understand all material necessary for the position.

Montreal, Canada Area

• Created and maintained profitable relationships with clients so that long term and short term needs were identified.
• Processed everyday transactions for clients and gained their trust and confidence so that my solutions ensured dependability.
• Trained new employees to serve clients with the same uniform method to ensure the right credibility for the brand.
• Recommended suitable savings and credit strategies for clients when necessary.
• Took part in a two week intensive training to understand all material necessary for the position.

Montreal, Canada Area

• Gained and maintained profitable customer relationships to accelerate sales and create trust.
• Identified customer needs and associated them with products that were suitable.
• Kept count of merchandise and stock to ensure that customer needs would conveniently be at their disposal.