Anthony Digirolomo Email & Phone Number

United States

Focus efforts within assigned customer base. Work to understand the current program in place, potential future partnerships, and perform all duties pertaining to building and maintaining a top-notch relationship via leadership skills, management skills, decision making process prowess, communication skills, interpersonal skills, customer expertise.

Collegeville, PA

• Act in a dual role as FSR and Customer Service Representative and are the primary contact and resource for large/complex credit needs while consistently providing exemplary Customer Service through selling and.
• Sells and cross-sells insurance products to new and existing Customers.
• Meets with customers and prospects and develops understanding of other financial objectives and needs. Assesses customer information and suggests appropriate product and service solutions.
• Maintains strong product and sales knowledge and champions core service values. Provides guidance and training to less experienced staff.
• Provides sound advice at every Customer interaction to create a positive Customer experience and ensure that the Customer’s financial needs are met.
• Contributes to the ongoing improvement of the Customer Experience by leading, coaching and modeling quality service at every Customer interaction.

• Develop and execute a sales strategy for the company and execute business development processes to include contract acquisition activities within the assigned territory of the Northeastern United States.
• Develop new client relationships.
• Represent the company at selected state, regional & national storm water conferences (presentation, exhibiting, attending).
• Identify and pursue potential regional Storm Water Management projects as related to the EPA Clean Water Act.
• Educate clients on AbTech’s Storm Water management solutions.
• Managed relationships with clients.

Greater Philadelphia Area

Manage a team of Installers and Team Leads to insure the quality of the Technicians’ work.Assist the Team Leads in accordance with the labor contract.Requires reporting, customer interaction, claims investigation and other management field activity that may arise.Respond to the needs of internal and external customers as needed.Perform audits on the Work.

• Worked with sales teams representing the Architecture and Engineering divisions to support their new client efforts and transitioning client wins into the service team.
• Managed and extended relationships with clients.
• Identified opportunities to provide additional services to existing clients.
• Encouraged a broader use of services by existing clients within the company.
• Worked closely with the service delivery team to ensure client satisfaction and timely resolution of any issues.
• Developed and executed a sales strategy for the company and execute business development processes to include contract acquisition activities.

Council Person/President: 1999-2003Local Government Liaison, PA Dept. of Conservation & Natural Resources: 2003-2006Municipal Manager, Borough of Phoenixville: 2006-2008

B.S. Management, Business & Management

Education record