- Developed new web applications for replacing legacy internal systems, using Ruby on Rails, HTML5, and MySQL/MariaDB. Multiple projects developed and deployed from scratch to production.- Continuous development of new and existing features for the company’s primary customer-facing web application, and internal CMS.- Full-stack development at all phases: requirements engineering, design, development, and maintenance.- Worked with business-management to develop new reporting and data-analysis.Managed source with Git; other deployment platforms include Ubuntu, nginx, Passenger.

- Developed new/existing web applications with HTML4/5, CSS, PHP/Codeigniter, Javascript/JQuery, MySQL- Implemented optimization testing and data analytics using Google Analytics, Google Website Optimizer, Optimizely, and Adobe Test & Target- Audited web applications for data analytics functionality and optimization; code changes as needed- Audited and evaluated information security aspects of web applications

- Implemented and supported all company servers and networks.- Consulted customers/clients; budget, requirements, and implementation advice.- Provided senior on-site and phone-based support.- Managed support operations team; delegated incidents; improved team efficiency.- Interviewed and hired support technicians; evaluated tech performance.

- Provided primary desktop support for 140 workstations; installation of new workstations.- Supported basic server and network issues; on-call for after-hours support.- Implemented new web-based tracking for support incidents; increased efficiency of incident resolution.

- Configured and installed electronic voting machines leading up to Election Day.- Supported county voting systems on Election Day; coordinated support team in county.- Securely collected and transmitted election results to state post-election.

- Provided phone-based and on-site HelpDesk support for 400+ workstations.- Administered basic server functions and support.- Developed new intranet web portal.