Anthony Wallace Email & Phone Number

Mclean, Va, Us

IT Consultant supporting agencies of the Federal Government.

Mclean, Va, Us

Provides strategic direction and leadership to workflow automation projects within agencies of the Department of Health and Human Service. Defines requirements and plans project lifecycle deliverables including, goals, milestones, and deployment for Appian, OpenText and Microsoft Dynamics platforms. Creates strategy for risk mitigation and contingency planning. Analyzes business and technology challenges, while assess costs versus benefits, and suggests solutions. Active Public Trust Clearance (T2)

Washington, Dc, Us

The CRM Advance Phase 2 project involves an in-depth redesigning and reconfiguring of business processes, protocols, and functions for the following subject areas: prospect management, gift processing, annual giving, planned giving, campaign management, stewardship, and parents. The project incorporates agile delivery methods (Scrum) to deliver improved functionality in support of the upcoming campaign.

Washington, Dc, Us

This is a multi-phased project to: 1) conduct a Business Impact Analysis (BIA) of AU’s service assets to determine criticality; 2) conduct a proof-of-concept of VMWare’s Site Recovery Manager (SRM) to determine service assets appropriate for this disaster recovery method; 3) create an Information System Contingency Plan based upon findings of BIA, proof-of-concept, and discussions with OIT Senior Management.

Washington, Dc, Us

As part of the “Reinventing the Student Experience” (RiSE) initiative, American University decided to implement just-in-time communications by integrating Salesforce Marketing Cloud Exact Target with CRM Advise. The purpose of this project is to implement a personalized, just-in-time communication framework to automate the delivery and differentiate the types of communications sent to AU students using the portal, email, text, and mobile communications channels. This is a multi-year implementation.

Washington, Dc, Us

As part of the role of the PMO to: define and maintain process standards; provide frameworks to establish standard performance measures based on organizational goals and objectives; and, provide the tools and procedures to achieve this, I have been tasked with creating the Agile Methodologies frameworks for the PMO. The purpose of the project is to roll out iterative and adaptive project management frameworks the meet the current need to speed delivery of complex, large-scale implementations.

Washington, Dc, Us

As part of the “Reinventing the Student Experience” (RiSE) initiative, AU decided to implement the ServiceNow Customer Service Management (CSM) module as a means of adopting a case management approach for services across all university departments. This CSM allows for definition of services with service level agreements, escalation methods, referrals to related services, and measuring the effectiveness of service applications and service channels. This is a multi-year rollout of services across the university.

Washington, Dc, Us

As part of the “Reinventing the Student Experience” (RiSE) initiative, AU decided to implement Ellucian’s Customer Relationship Management (CRM) module for its AUx Advisors and Instructors to assist with student retention and provide wholistic advising. The purpose of this project is to help AU engage the right people at the right time with the right resources to ensure student success. Project went into production May 3, 2018.

Washington, Dc, Us

The Office of Development and Alumni Relations was chosen as one of five member schools to participate in the Beta and Implementation of Ellucian’s new Advancement Evolution product built on Microsoft Dynamics Customer Relationship Management (CRM) system. Project went into production August 16, 2017.

Washington, Dc, Us

Assigned project in critical (red) status to migrate ISSS from a homegrown system running on soon-to-be retired technology to a commercial-off-the-shelf system (COTS) that ensures Federal Government regulatory compliance and reduces AU overhead. Sunapsis went into production July 20, 2016.

Washington, Dc, Us

The AU Board of Directors tasked OIT with developing a plan to migrate high to low risk service assets into appropriate security zones that protect against external intrusion and to be within Payment Card Industry (PCI) compliance. Project completed in October 2016.

Washington, Dc, Us

The purpose of this project was to implement DUO to enable Multi-Factor Authentication (MFA) and onboard OIT staff, AU faculty, AU staff and AU students over several phases. MFA creates another layer of security by requiring users to present several pieces of evidence to receive access to AU systems. DUO went into production May 9, 2016.

Provide Project Management Professional (PMP®) based advisory services regarding project planning, configuration management, change management and incident management.Provide capture management and proposal writing services for local, state and federal solicitations.

Barrington, Ri, Us

Generated Federal, State and Local contracting opportunities related to Learning Management Systems (LMS), IT services and solutions (Cloud Computing, SaaS) and Supply-Chain/Logistics/Procurement consulting and implementations (JDA/Manugistics, SAP, ERP).

Barrington, Ri, Us

Custom designed, developed and implemented Learning Management Systems for Supply Chain organizations using Commercial-Off-The-Shelf tool (Moodle).• Lead project from design through delivery of SDLC. • Created detailed MS Project plans with defined tasks, milestones, and specifications.• Extract, Transform and Load (ETL) tools used to migrate client specific data into system.• Analyzed US and global target audiences to understand functional and technical content. • Designed, developed and reviewed training materials and storyboards. • Developed and fostered teams consisting of 4 EU-based and 4 US-based personnel.

Barrington, Ri, Us

Custom designed, developed, planned, initialized and managed project to produce web-based training series.• Created detailed MS Project plans with defined tasks, milestones, and specifications. • Updated MS Excel Analytics based weekly status reporting dashboard.• Presented weekly status to client and other stakeholders.• Administered 14 training sessions for 2500 health care workers across the US.

Barrington, Ri, Us

Multi-Program and Project oversight and IT resource management for Sales and Operations/Integrated Business Planning platform implementations.• Oversaw large and complex enterprise-level implementations using Waterfall and Agile methods.• Conducted functional and technical design workshops to collect business requirements.• Created detailed MS Project plans with defined tasks, milestones, and specifications. • Coordinated data management planning. • Delivered weekly project briefings to client management on implementation activities.• Identified and proactively managed risks to financial and functional program plan.• Oversaw IT project conformance plans, project strategy and schedule. • Monitored and analyzed budget. • Managed 3-5 US-based reports and 5-9 India-based developers.• Customer ROI: 70% greater efficiency, 30% better forecasting and 15% less inventory cost.

Barrington, Ri, Us

Evaluated needs of business users to design and create web-based operational and financial reporting tools using JDA Reporting.• Conducted functional business requirement gathering sessions to outline reporting needs. • Created business reports, production reports, dashboards, and queries for the business users. • Trained casual, power and super users to author various forms of reports and queries.

Analyzed, Designed and Implemented business intelligence and analytics tools as a Certified TM1 Partner for Cognos.• Developed Financial Services Vertical in conjunction with technology partner.• Built TM1 server online analytical processing (OLAP) dimensions & cubes.• Developed extract, transform and load (ETL) processes.• Created customer views and reports. • Advanced TM1 server in the financial services sector with executive-level personnel as a departmental or enterprise-wide solution.

Pittsburgh, Pennsylvania, Us

• Managed a loan portfolio consisting of over 300 diverse, small business accounts. Directly supervised commercial lending function for 5 branch offices and determined the most effective competitive market position for revenue and profitability while considering credit risk.• Cultivated strong relationships with clientele to grow and expand lending business. • Employed customer-driven management strategies that focused on calling activity, portfolio management, and filling product and service gaps. • Assessed the credit quality of prospective loan customers to determine an appropriate comprehensive loan solution through interviews and financial statement analysis.

Pittsburgh, Pennsylvania, Us

• Served as internal liaison between the credit department and four senior lenders.• Cultivated strong relationships with a large roster of clientele to encourage repeat and referred business.• Prepared and documented comprehensive credit sheets and other financial reports for credit committee approvals, reviews, and ratifications.• Analyzed company financial statements to track fiscal performance, monitoring market risks and industry competition.

Chicago, Il, Us

Provided Business Development and Project Management services as a graduate school intern. I oversaw several projects to develop and integrate more efficient packaging, shipping, marketing, and Internet access plans for 40 business incubator clients. I also conceptualized and created innovative information-technology processes for entrepreneurial product and service providers.

Dallas, Tx, Us

As a Registered Representative I directed execution of stock, bond, and mutual fund orders through multiple venues including the New York, Nasdaq, regional, and over-the-counter exchanges (less than 1% of trades made in error). I also performed industry research to locate optimal stock option opportunities and transactions for Comerica Securities management as well as Comerica Corp employees. As an Investment Consultant my primary goal was to advise a book of 250 clients in the most profitable equity, bond, life insurance, certificate of deposit, and annuities to invest in according to their individual financial goals. I exceeded goals by 20%! Secondarily, I collaborated with industry professionals to maintain a competitive advantage by staying informed of the most recent market trends. Finally, I conducted quarterly training sessions for both urban bank branch staff and customers on investment products for optimal portfolio performance results.As an Investment Bank Analyst I served as an internal consultant to the Senior Vice President of Sales by recommending operational plans for more effective retail sales outcomes. I managed projects that integrated the brokerage customer relationship management and portfolio management systems as well as streamlined the financial and relationship processes for the division.

Mba, Finance And E-Business

Bba, Marketing Concentration

High School