•Responsible for operational excellence of the Server and Storage infrastructure of Managed Service.•Responsible for ECM (Enterprise Content Management), managing the companies documents, content, documentation, contracts and any saved scanned images as well.•Setting and achieving service level targets.•Coordinating and contributing to PCI/DSS certification process. AWS outpost builds and services.•Coordinating and helps prioritize enhancements to assure a sound overall architecture and uninterrupted operations.•Principal Infrastructure Engineer responsible for routine architectural design, maintenance, support, and troubleshooting of the ESXi 4.0, 4.1, 5.0, 5.1, 5.5, 6.0, 6.5, 6.7 vSphere 4.1, and vSphere 5, 5.1, 5.5 6.0, 6.5, 6.7 vCenter, Lab Manager, vCloud Director, SRM (Site Recovery Manager 5.0 – 5.8), VDI Horizon 6.5, 7.0, Network and Storage infrastructures (EMC), Server infrastructure includes HP Blades, HP Servers, Dell Blades, Dell Servers, and Cisco UCS Servers.•Powershell 3.0, 4.0, 5.0 and PowerCLI Scripting•Manage 10 direct reports•Support 10,000 ESX Host and approximately 100,000 virtual guests.•Support Unix-Solaris, Linux, Windows•Administration of Active Directory for Windows and LDAP for Linux•Subject matter expert for the cloud computing environments.•Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. •Show extensive specialized technical expertise and apply expert knowledge and broad understanding of multiple disciplines. •Solves complex, critical problems related to significant and unique issues. Uses extensive research and interpretative thinking. Utilizes innovative methods in developing solutions and works on abstract problems requiring evaluation of intangible variables.•Lead contributor on critical projects and technology initiatives. Develops integrated solutions across the organization. •Provides technical expertise to peers across the company.

•Responsible for operational excellence of the Server and Storage infrastructure of Managed Service.•Setting and achieving service level targets.•Coordinating and contributing to PCI/DSS certification process.•Responsible for ECM (Enterprise Content Management), managing the companies documents, content, documentation, contracts and any saved scanned images as well.•Coordinating and helps prioritize enhancements to assure a sound overall architecture and uninterrupted operations.•Infrastructure Technical Lead/Manager responsible for routine architectural design, maintenance, support, and troubleshooting of the ESXi 4.0, 4.1, 5.0, 5.1, 5.5, 6.0, 6.5, 6.7 vSphere 4.1, and vSphere 5, 5.1, 5.5 6.0, 6.5, 6.7 vCenter, Lab Manager, vCloud Director, SRM (Site Recovery Manager 5.0 – 5.8), VDI Horizon 6.5, 7.0, Network and Storage infrastructures (EMC, NetApp and 3 Par), Server infrastructure includes HP Blades, HP Servers, Dell Blades, Dell Servers, and Cisco UCS Servers.•Powershell 3.0, 4.0, 5.0 and PowerCLI Scripting•Manage 10 direct reports•Support 10,000 ESX Host and approximately 100,000 virtual guests.•Support 60 Petabytes of storage space. •Support Unix-Solaris, Linux, Windows•Administration of Active Directory for Windows and LDAP for Linux•Subject matter expert for the cloud computing environments.•Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. •Solves complex, critical problems related to significant and unique issues. Uses extensive research and interpretative thinking. Utilizes innovative methods in developing solutions and works on abstract problems requiring evaluation of intangible variables.•Lead contributor on critical projects and technology initiatives. Develops integrated solutions across the organization. Contributes to complex and innovative business solutions to achieve strategic objectives.•Provides technical expertise to peers across the company.

•Responsible for operational excellence of the Server and Storage infrastructure of Managed Service.•Setting and achieving service level targets.•Coordinating and contributing to PCI/DSS certification process.•Responsible for ECM (Enterprise Content Management), managing the companies documents, content, documentation, contracts and any saved scanned images as well.•Coordinating and helps prioritize enhancements to assure a sound overall architecture and uninterrupted operations.•Infrastructure Technical Lead/Manager responsible for routine architectural design, maintenance, support, and troubleshooting of the ESXi 4.0, 4.1, 5.0, 5.1, 5.5, vSphere 4.1, and vSphere 5, 5.1, 5.5 6.0, 6.5, vCenter, Lab Manager, vCloud Director, SRM (Site Recovery Manager 5.0 – 5.8), VDI Horizon 6.5, 7.0, Network and Storage infrastructures (EMC, NetApp and 3 Par), Server infrastructure includes HP Blades, HP Servers, Dell Blades, Dell Servers, and Cisco UCS Servers.•Powershell 3.0, 4.0, 5.0 and PowerCLI Scripting•Manage 10 direct reports•Support 10,000 ESX Host and approximately 100,000 virtual guests.•Support 60 Petabytes of storage space. •Support Unix-Solaris, Linux, Windows•Administration of Active Directory for Windows and LDAP for Linux•Subject matter expert for the cloud computing environments.•Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. •Show extensive specialized technical expertise and apply expert knowledge. •Solves complex, critical problems related to significant and unique issues. Uses extensive research and interpretative thinking.•Lead contributor on critical projects and technology initiatives. Develops integrated solutions across the organization. Contributes to complex and innovative business solutions to achieve strategic objectives.•Provides technical expertise to peers across the company. Develops mutually beneficial strategic alliances with customers.

Infrastructure Technical Lead responsible for routine architectural design, maintenance, support, and troubleshooting of the VMware ESX 4.0, 4.1 ESXi 4.0, 4.1, 5.0, 5.1, 5.5, 6.0, vSphere 4.1, 5, 5.5 vCenter, Lab Manager, VDI Horizon 5.0, 5.5, 6.0, 6.5, 7.0, Network/Storage infrastructures (EMC, NetApp and 3 Par). Support 80,000 ESX Host and, approximately 460,000 virtual guests. Support 160 Petabytes of storage space. Support Unix-Solaris, AIX, HPUX, Linux, Windows. Coordinate routine patching/upgrades. Knowledge and understanding of the interactions between all components of the infrastructure so that the ITL can identify performance tuning opportunities and isolate problems. Subject matter expert for the cloud computing environments and direct the efforts of other teams, including vendors, to resolve problems. Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations, upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation-server data integrity by evaluating, implementing & managing appropriate software and hardware solutions. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Develops and promotes standard operating procedures. Conducts routine hardware -software audits of workstations and servers to ensure compliance with established standards, policies & configuration guidelines. Develops and maintains a comprehensive operating system hardware & software configuration database-library of all supporting documentation. Have direct impact on creation of technical products-services and serves as a role model and a mentor.

Administration of Microsoft / Linux server platforms - Microsoft Server 2000, and 2003. Redhat, Suse, CentOS. Build, manage and maintain web servers using Microsoft IIS / Apache.Build, manage and maintain File and Print servers. All file and print servers were 3 to 4 node clusters.Build, support and Manage CITRIX 3 MetaFrame Presentation Server Build, support and Manage CITRIX 4 Web Interface Development metaFrame Presentation Server Production MetaFrame Presentation Server QA MetaFrame Presentation Server Staging MetaFrame Presentation Server Build, support and Manage CITRIX XPe Development CITRIX NFuse Classic Production Enterprise Applications Portal Support Microsoft SharePoint Portal 2.5 and 3.0. Use HTTP and HTTPS to publish and retrieve web pages. Support internal and external DNS servers. Manage Symantec anti-virus updates – servers and workstations. Maintain corporate Print Servers. Recommend system and hardware/software upgrades. Managed and set up DHCP servers. Implemented DNS and WINS. Managed 600 Virtual servers. Support NetApp and Pillar SAN Storage systems.

Build and Support VMware ESX 3.5 Windows and Linux Platform.Build and Support Virtual Desktops.Use Virtual Sight Center for monitoring virtual machines.Use VDM (Virtual Desktop Manager) for virtual desktop support.SAN support IBM Fast t600 w/EXP700 expansion bays.SAN support IBM NAS 3700 clustered with NetApp Data ONTAP interface.Support Message Labs which is IBM mail security.Remedy is used for escalated tickets 24/7 on call support.

Administration of Microsoft server platforms - NT 4.0, 2000, and 2003 servers.Build, manage and maintain web servers using Microsoft IIS.Build, manage and maintain File and Print servers. All file and print servers were 3 to 4 node clusters.Build, support and Manage CITRIX 3 MetaFrame Presentation Server Build, support and Manage CITRIX 4 Web Interface Development metaFrame Presentation Server Production MetaFrame Presentation Server QA MetaFrame Presentation Server Staging MetaFrame Presentation Server Build, support and Manage CITRIX XPe Development CITRIX NFuse Classic Production Enterprise Applications Portal Support Microsoft SharePoint Portal 2.5 and 3.0. Use HTTP and HTTPS to publish and retrieve web pages. Support internal and external DNS servers. Manage Symantec anti-virus updates – servers and workstations. Maintain corporate Print Servers. Recommend system and hardware/software upgrades. Managed and set up DHCP servers. Implemented DNS and WINS. Managed 600 Virtual servers

Monitor and maintain server farm (30-100 servers).Managed 5 helpdesk personnel.Helpdesk software used was Track-It by Numera Software.Administration of e-mail accounts/servers (Exchange 5.5, 2000, 2003) one backend server, one frontend server and one for the perimeter DMZ. Administration of Blackberry Enterprise server version 4.0.Support Microsoft Exchange in a Microsoft cluster, also supports SQL 2005 in a Microsoft cluster. Administration of Brightmail – Email Security by Symantec.Manage hard drive space – Servers/SAN (Storage Area Networks).Managed a NETAPP SAN Storage SystemPerform tape backups of Servers/SAN. Includes management of tape rotations.Backup Software used for all backups was backup Exec. 11dAdministration of Active Directory and GPO’s.Administration of Microsoft server platforms - NT 4.0, 2000, and 2003 servers.Build, manage and maintain web servers using Microsoft IIS.

Participate in the design process of a Web Application utilizing components of an existing Microsoft SMS 2003 Web Reporting site. Provide SMS Console functionality to the Web Application by through the use of vbscript functions. Web application will present information (or functionality) to the user based on predefined parameters Clearly document the security structure of the applicationUse Microsoft SMS 2003 to deploy software – Servers & Workstations.

Configuring workstations for network access, installing shared and database applications on desktops, workstation troubleshooting, and training.Managed a help desk of 1 and move it to 8.Used Track-It by Numera Software. (Help Desk Software)Assists end-users in desktop related issues.Performs workstation configurations, desktop troubleshooting and problem resolution.Managed Citrix environment (Metaframe XP).Supported and Administered the email system on a Novell Netware platform, the mail system used was Groupwise 5.5.Used XML to enhance web sites.Performs hardware or software upgrades; installs applications on the server and monitor daily; and performs regular backup of all services and sends tapes to offsite storage.Build, administer and support Red Hat Linux / Fedora servers.Managed 400 Virtual servers using VMware Server Console.Created several virtual servers using VMware Converter – This software is used to convert from P to V (Physical to Virtual).TelecommunicationsResponsible for installing telephones in offices, moving phone lines from one location to another, tracing and punching down phone lines.Used a Neax PBX 2400 IMS, Dterm Series phones, CSU/DSU. Performed loop back testing from the CSU/DSU when a T-1 line was down. This was to ensure that the actual PBX did not have a problem.Provided OSS (Operation Support Services) which includedApplication software hosting Database hosting System administration Retail billing Billing fulfillment Inter-carrier billing (CABS) Communicated with phone service provider Bellsouth, regarding orders for new employees, employees that are leaving and moving. Provided technical support on usage of the telecommunications system.Installed new 66 blocks for new and existing buildings.Pull CAT 5 cable for phone and networking unitsUsed Telecom Provisioning to Increase operational efficiency,accelerate service and reduce cost.