Anthony Martin Email & Phone Number

Buckhead, Georgia, United States

Alpharetta, Georgia

Greater Atlanta Area

Managed initiatives to reduce cycle times and increase overall quality. Conducted process mapping/value streaming of multiple processes to identify waste and identify bottlenecks. Area of oversight included everything from new customer intake to audit/security findings. Led the implementation of Agile practices across Fiserv’s Biller business unit. Reduced the product delivery time from a few months to a 6-week cycle.

Greater Atlanta Area

PM for bank operations and IT projects at a bank that grew from $2.1 billion to $4+ billion in assets with 40+ locations in only 3 years. Ran multiple projects simultaneously including branch buildouts, openings/closings, core system upgrades, bank operations improvements, vendor management and contract negotiations with numerous bank vendors, and FDIC asset handover. Conducted process improvement initiatives to reduce costs.

Greater Atlanta Area

Program Management and Business Analyst for custom SaaS implementation projects for TransUnion’s decisioning group. Responsible for stage gates, client engagement, team commitments, and overall project success.

Used Lean Six Sigma methodology to address multiple process inefficiencies within Equifax TAS business unit.

Daily oversight of the automated new account application systems, new accounts and card service group. Application system processed over 8,000 applications a month. Managed the Visa chargeback/dispute group and Reg E procedures as it pertains to electronic fraud. Managed cross-functional project teams between IT, bank operations, marketing and customer care.

Managed the daily running for the branch including hiring, employee development and training, business development (corporate and personal), business relationship management, product presentation, interdepartmental management, P&L, and sales tracking with gap-to-goal management.

Managed the daily running for the computer department including hiring, employee development/training, sales management, product placement and display, interdepartmental coordination, and sales tracking with gap-to-goal management. Managed up to 21 sales representatives.

Managed the daily running for the computer department including hiring, employee development/training, sales management, product placement and display, interdepartmental coordination, and sales tracking with gap-to-goal management. Managed up to 21 sales representatives.

Worked with customers to match the correct product with their needs. Kept up with new technologies to increase sales performance.

Master Of Business Administration - Mba

Bachelor Of Science, Management

• Certificate in Finance • Certificate in Accounting • Certificate in Operations Lean Six Sigma Black Belt Certification 2008 Lean Six.