Anthony Ferrell Email & Phone Number

New Orleans, LA, US

Orlando, Florida, US

Orlando, Florida, US

• Awarded New Owner Sales Executive of the Month for total sales and highest volume per guest in the month of June.
• Investigate, discover, and provide solutions to owners and provided alternative and more satisfactory means of vacation.
• Actively listened to the needs of owners to identify their needs and provide exemplary service.
• Successfully pitch ownership packages and negotiated contracts resulting in finalizing and closing the deal.
• Effectively implemented follow-up strategies to ensure customer satisfaction.

Coppell, Texas, US

• Consulted and led a team of 10 local retail partners and managed a sales plan to generate $3.9 million in sales.
• Galvanized retail management partners and their team members to improve sales by 17 percent in 7 months.
• Coached, trained, and developed retail talent and increased balance of sales by 6 percent across the market.
• Led the market from bottom three to top three within first two months.
• Motivated retail sales team to sustain top three market position 5 out of 6 months.
• Collaborated with upper management team to create a companywide incentive structure for retail management partners.

Austin, Texas, US

• Built and managed a sales pipeline while generating more than $3.5 million in sales.
• Achieved 90 percent customer satisfaction through two quarters.
• Served as integral team member focused on creating and implementing methods to decrease customer wait time during peak seasons.
• Developed and executed marketing strategies in partnership with local businesses and organizations across the community.

Atlanta, Georgia, US

• Assistant Store Manager June 2017 – May 2020
• Key leader in company operations acting as a cross-functional sales manager and overseeing the payroll and recruitment.
• Analyzed and forecasted monthly, quarterly, and yearly data reports to create a sales plan resulting in $1.4M in revenue.
• Trained and developed 2 Assistant Department Managers and 6 Associates for future opportunities within the company.
• Executed talent acquisition logistics by recruiting, interviewing, and performing on-boarding procedures.
• Spearheaded hourly payroll obligations by reviewing timecards, approving overtime, and ensuring accurate processing.

Norcross, Georgia, US

• Managed the restaurant’s operations financial threshold by developing a system of accountability and implementing predicators to optimize food purchases, which resulted in a decrease of 2.5 % in overall food cost.
• Upheld high performance expectations resulting in a 10% increase in year over year sales, being ranked in the top 5 out of 32 local area restaurants, a 93% retention rating, and a yearly gross revenue of $766,500.
• Processed payroll for up to 25 hourly employees by ensuring checks were accurately distributed in a timely manner.
• Performed frequent inventory checks and cash audits to maintain accurate records of store supplies.

Cincinnati, Ohio, US

• Oversaw 30 represented union employees in managing daily tasks and assisting hundreds of clients with shopping needs.
• Contributed to the store’s success by leading teams in exceeding company goals and department efficiency by 106%, customer satisfaction ratings by 113%, and increasing year to date sales by over 5%, resulting in $23.4M.
• Collaborated with senior management on implementing strategies to prevent product loss, while maximizing sale opportunities by creating budgets for high-volume store operations and improving overall store performance.
• Executed merchandising based on seasonal changes and business needs to attract and retain customers.
• Trained customer service methods and sales tactics to sustain high customer service scores.

Indianapolis, IN, US

• Managed a portfolio of up to 12 long-term leadership programs.
• Increased program enrollment by 116 percent in 2008 and 150 percent between 2009 and 2010.
• Developed and implemented recruitment plan to obtain student and parent participants, as well as facilitators to build 360 program engagement and impact.
• Developed comprehensive grant proposals resulting in more than $50,000 over a three-year period.
• Launched and implemented effective training and development tools for program facilitators.
• Partnered with internal program coordinators and leaders in fostering professional relationships with local high schools, colleges, and universities, resulting in over $1 million in scholarship awards annually.

Master Of Business Administration - Mba, Human Resource Management

Masters Of Public Administration, Non-Profit/Public/Organizational Management

Bachelor Of Arts - Ba, Political Science And Government