Anthony Finn

Anthony Finn Email and Phone Number

Retired @ Not applicable
Oxford, GB
Anthony Finn's Location
Greater Oxford Area, United Kingdom
Anthony Finn's Contact Details

Anthony Finn work email

Anthony Finn personal email

n/a
About Anthony Finn

Anthony Finn is a Retired at Not applicable. He possess expertise in publishing, strategy, management, business strategy, online publishing and 15 more skills. He is proficient in English and French. Colleagues describe him as "I employed Anthony to overview a customer services department which, although working well, was facing a number of challenges. The single largest challenge was a potential migration to a new CRM, with the then existing system well passed its sell by date. Anthony's in depth knowledge of the requirements and day-to-day workings of a busy customer services department meant that we were able to maintain business as usual and put significant effort into planning the replacement system without any negative effect on our customers or the service we provided. If I were looking to do another integration in the future I would not hesitate to work with Anthony again." and "I hired Anthony as an Interim General Manager for NBN International, our UK book distribution business. Over the next six months, Anthony made great strides in operational areas, bringing focus into our business. He worked with the existing management and staff, utilizing their strengths and creating mechanisms for them to better manage the business. He introduced KPIs and daily reports helping the management focus in on key business issues and future development plans. Anthony did much to help the business in the short time we worked with him and he left the business in much better shape than it was prior to his arrival."

Anthony Finn's Current Company Details
Not applicable

Not Applicable

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Retired
Oxford, GB
Employees:
561
Anthony Finn Work Experience Details
  • Not Applicable
    Retired
    Not Applicable
    Oxford, Gb
  • Soundabout
    Volunteer
    Soundabout Jan 2020 - Present
    Oxfordshire, England, United Kingdom
    Soundabout is an independent charity based in Oxfordshire that has blossomed to become a national charity that has pioneered the use of music, rhythm and sound to give disabled children and adults a voice, a way to express themselves and be listened to. Soundabout uses music and sound to unlock the potential of people with complex learning difficulties.I am pleased to be helping Soundabout with various projects, calling on my experience in publishing consultancy in support of the charity's life-changing work.For further information visit https://www.soundabout.org.uk/
  • Maverick Publishing Specialists
    Affiliate Associate
    Maverick Publishing Specialists May 2013 - Jun 2020
    United Kingdom
    Maverick was established in 2009 and has quickly become a leading provider of publishing, sales and marketing services to academic, scholarly, professional and educational worldwide, as well as intermediaries including aggregators and solution providers.If you would like more detailed information on what we do then please feel free to visit our company website at http://www.maverick-os.com
  • Emroka Consulting Ltd
    Owner/Director
    Emroka Consulting Ltd Sep 2007 - Jun 2020
    Wallingford, Oxfordshire
    Providing consultancy services for book and journal publishers, specialising in distribution, subscription management, project, interim and operations management. Clients have included Marston Book Services, Macmillan Distribution, NBN International, Reed Elsevier, BSI, Bloomsbury Publishing, CABI, the IET, IOP Publishing and Royal Pharmaceutical Society amongst others.
  • Macmillan Distribution
    Special Projects Manager
    Macmillan Distribution Feb 2014 - Aug 2015
    Basingstoke, Hants, Uk
    Anthony enabled Macmillan Distribution (MDL) to expand its service offering by project managing the selection and implementation of Ingenta’s subscription management software Advance to provide a market-leading digital and subscriptions order to cash system.Anthony has significant experience in journal subscription fulfilment systems, subscription management and customer service team building.
  • Bsi
    Consultant/Analyst
    Bsi Dec 2012 - Jun 2013
    London, United Kingdom
    Undertook a strategic global review for the board of subscription pricing across all product ranges and markets.
  • Nbn International
    Interim General Manager
    Nbn International May 2012 - Sep 2012
    Plymouth, United Kingdom
    Interim management of NBNi book distribution. P&L responsibility for the business with particular focus on excellence in customer services and long-term operational efficiency.
  • Cabi
    Distribution Consultant
    Cabi Jul 2011 - Aug 2012
    Oxfordshire
    Undertook a process review of CABI's customer services and distribution for books and subscriptions and project managed the outsourcing of warehouse operations, customer service and fulfillment to Marston Book Services.
  • Bloomsbury Publishing Plc
    Consultant
    Bloomsbury Publishing Plc Dec 2011 - May 2012
    London, United Kingdom
    External consultant project managing the migration of Continuum's distribution to Macmillan Distribution Ltd.
  • The Iet
    Consultant
    The Iet Sep 2011 - Jan 2012
    Stevenage, United Kingdom
    Undertook a full review of customer services and distribution for books and journals and presented strategic paper to the executive for future development.
  • Institute Of Physics
    Customer Service Consultant
    Institute Of Physics Oct 2010 - May 2011
    Interim management for journals customer services advising on strategic development, undertaking process reviews including the introduction of Salesforce and helping deliver a corporate goal of "excellence in customer service".
  • The Iet
    Consultant
    The Iet Nov 2010 - Feb 2011
    Carried out a major review of the IET's Distribution and Customer Services producing a strategic report for future development in these and related areas.
  • Pharmaceutical Press
    Business Analyst And Project Manager
    Pharmaceutical Press Sep 2008 - Sep 2010
    London, United Kingdom
    Various consultancy roles with PhP, successfully migrating distribution after a comprehensive vendor selection exercise, building a new operations team and advising on restructuring of sales and marketing departments. Undertook extensive RFP for new title management system and also for selection of new sales and distribution partners in the USA.
  • Reed Elsevier
    Publishing Consultant
    Reed Elsevier 2007 - 2008
    London, United Kingdom
    Project portfolio management for worldwide drive to streamline customer services and fulfilment across the Reed Elsevier group. Strategies included customer service centre consolidation, outsourcing and offshoring, IT systems consolidation and e-commerce development.
  • Taylor & Francis
    Group Customer Service Manager
    Taylor & Francis Jun 2004 - Feb 2006
    Abingdon, Oxfordshire
    Managed subscriptions for T&F's 1000+ journal programme. Part of project team to outsource customer services and migration to SAP for journal subscription handling.
  • Berlitz Publishing Ltd
    Operations Director
    Berlitz Publishing Ltd 1996 - 2004
    London And Basingstoke
    Led the integration of Berlitz when acquired by Langenscheidt Group. Managed distribution and customer services in the Sales and Marketing office for Europe and provided consultancy services to US head office.
  • Quarto Publishing Plc
    Director Of Operations
    Quarto Publishing Plc 1997 - 1998
    London, United Kingdom
  • Management Books 2000
    Founder And Production Director
    Management Books 2000 1989 - 1996

Anthony Finn Skills

Publishing Strategy Management Business Strategy Online Publishing Books E Commerce Crm Project Management Marketing Market Research Business Analysis Outsourcing Customer Service Change Management Project Planning Product Development Customer Relationship Management Training Distribution Strategies

Anthony Finn Education Details

  • The Knowledge Academy
    The Knowledge Academy
    Prince2 Foundation And Practitioner Training
  • Boarzell
    Boarzell
  • The Kings School, Canterbury
    The Kings School, Canterbury

Frequently Asked Questions about Anthony Finn

What company does Anthony Finn work for?

Anthony Finn works for Not Applicable

What is Anthony Finn's role at the current company?

Anthony Finn's current role is Retired.

What is Anthony Finn's email address?

Anthony Finn's email address is an****@****oka.com

What schools did Anthony Finn attend?

Anthony Finn attended The Knowledge Academy, Boarzell, The Kings School, Canterbury.

What skills is Anthony Finn known for?

Anthony Finn has skills like Publishing, Strategy, Management, Business Strategy, Online Publishing, Books, E Commerce, Crm, Project Management, Marketing, Market Research, Business Analysis.

Who are Anthony Finn's colleagues?

Anthony Finn's colleagues are Girlie Deguzman, Ganesh Chary, Erin Kelly Trexler, John Field, Baby Neelima, Caitlin Lair, Judy Sheckels.

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