Anthony M. Email & Phone Number

Toronto, Ontario, Canada

Spearheading end-to-end professional services-led implementations and projects, ensuring seamless delivery and execution.Establishing robust partnerships with internal teams, including Professional Services, Product, Development, Sales, Support, and Customer Care, to drive timely and customer-centric implementations.Serving as a trusted advisor to.

Toronto, Ontario, Canada

Managing the implementation, configuration, and training to ensure the customer 'Goes Live' with TouchBistro in an efficient and high-quality manner.Forming strong partnerships with internal teams (Professional Services, Install, Product, Development, Sales, Support and Customer Care) in order to drive timely implementations and ensure the voice of the.

Toronto, Ontario, Canada

Communicating plans, actions, risks, and issues with key stakeholders throughout the implementation process.Coordinating with functional groups and identifying all required enhancements, concerns and changes as per client requirementsGrowing external relationships and building credibility with clients at all organizational levelsScheduling Front/Back end.

Toronto, Ontario, Canada

Provided software and hardware support via phone, email and chat with exemplary customer service.Troubleshooted wireless networks, printers and payment devices.Collaborated with internal teams to resolve customer issues.Tracked and routed tickets, and documented resolutions using Salesforce.Identified, prioritized, and escalated cases that required urgent.

Toronto, Ontario, Canada

Executing intraday strategies to profit off short-lived price changes on an asset. (Commodities, Futures, Currencies ) Employing a wide variety of techniques in order to capitalize on market inefficiencies and volatility. Putting in orders to be executed at the market open, and closing positions before the end of the day.Checking for financial news.

Toronto, Ontario, Canada

Secured public locations before a client attended public events such as award shows, conferences or other public appearances.Escorted the clients in public settingsManaged large crowdsIdentified suspicious behaviour or unauthorized peopleChecked for vulnerabilities at client’s home and public venuesAssigned tasks and duties to team.Participated in security.

Mississauga, Ontario, Canada

Supervised 5 packaging Lines (20-30) employees each shift.Monitored the accurate execution of work orders.Processed reworks and damages while ensuring all finished products were correctly tagged. Maintained up to date training for all roles within the team; and conducted employee training as required in new procedures and implementations.Coordinated.

Brampton, Ontario, Canada

Supervised 20-35 employees each shift.Maintained work flow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources.Provided manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and.

Toronto, Ontario, Canada

Supervised 8-10 Coordinators.Utilized a computerized scheduling system that assigns staff based on specific requirements derived from both private and/or government referrals.Assisted with training new Coordinators; Employees were able to respond to client complaints, requests and inquiries in a professionaland timely manner.Demonstrated compassion, tact.

Bolton, Ontario, Canada

Supervised 3-6 employees each shift.Responsible for the basic/routine running of packaging/process equipment to complete the conversion process and package finished product prior to shipping.Improved mechanical ability, by resetting faults, clearing jams, and completing changeovers.Performed product quality checks and escalated issues to Shift.

Toronto, Ontario, Canada

Performed regular patrols on property and assisted in reducing loss.Monitored premises and restricted entry of unauthorized person to facility.Prepared and maintained all logs and reports.Made sure that security personnel had a full understanding of their duties.Assigned tasks and duties to team.Participated in security activities for private parties and.

Toronto, Ontario, Canada

Proved leadership skills through training of new employees, presented estimates to clients.Established and maintained client relationships.Developed management competence by facilitating scheduling of employee shifts and hours.Reported delivery and customer service issues to managementImproved organizational skills by tracking of mileage, fuel usage, and.