Innovative Digital TransformationEstablish a program for sourcing creative ideas from across the enterprise, quickly evaluating their value propositions, and moving them through a funnel from idea to solution. Work directly with business and marketing leaders to bring ideas to the market. UX Architect for Global Information Systems Customer COE/Digital TeamDelivering user research, Lean or Agile UX design processes, and rigorous usability testing strategies across key projects, major site revisions, and multiple product teams. Optimize conversion rates (CRO) and improve System Usability Scale (SUS) scores as well as increase stakeholder satisfaction across multiple business units and a large portfolio of work. Lead UX, Agile, & Digital Marketing Product Ownership TeamsIntegrating core UX & Agile competencies to create a design system, align business OGSM/KPIs with user centered design principles through Human Centered Design (HCD) techniques, and establish empathy driven user-focused mindset with UX leadership. Enable informed business decisions through analytics, impact vs. effort visualization tactics, and develop a strategy for self-service marketing. Evolution and Education Establishing C-level understanding of innovative Digital Transformation utilizing UX & Agile maturity to ensure outstanding results with customer focused data-driven analytics and prove UX value through margin enhancing contributions in the funnel, ease-of-business ratings, etc. Evangelize and educate global teams to embrace Digital Transformation, UX, and Agile through a program of workshops, training opportunities, and specialized events.

Principal UX Architect for Capital Real EstateDelivered user research, iterative interaction design processes, and rigorous usability testing across all projects resulting in productivity gains, significantly reduced cycle-time, and increased data integrity. Established Agile UX methodologies increasing development production velocity. Led UX StrategyDrove strategy to integrate UX as a core competency across business, including: creation of design patterns library with standardized UI elements, oversight and mentorship of 5 interns, leading communication plans to business & IT Leaders to drive next gen platform, and establishing a regular operating rhythm with leadership and UX team to monitor and improve performance. Drove UX Team Visibility and Awareness in GELed a UX Bootcamp training course, presented global webcast on UX Metrics, and authored regular original articles on internal blog. Received 9 “Above & Beyond Awards” in 2014 from business leaders and team members. Awarded “Most Energized Member” by on-site affinity group for Volunteer work with Ruth Ellis Center; a teen homeless shelter in Detroit.

Oversee the creation, development and implementation of University wide web and mobile applications. Aid faculty, staff, and students in the successful integration of systems into classroom use.

Full time Instructor teaching 4/3 load. Courses include: Artist Methods and Practice Workshop (a Creativity class), 2D, 3D, & 4D Workshops. In the past have also taught: Two Dimensional Foundations and Drawing Foundations, and a special topics course Spring 2007: Innovating the Comic Strip.

Co-Administrator of the BGSU Virtual Campus in Second Life. Includes the creation, development, maintenance and administration of 4 islands in Second Life dedicated to enhancing learning environments at BGSU. Have worked with faculty, staff, and students to create engaging content, events, communities, and locations in Second Life. Please visit http://bgsu.edu/secondlife

• Led all product and experience design decisions• Oversaw creation of design standards• Responsible for visioning and strategy of platform and mobile products• Created and managed marketing plan and employees

Led interaction and visual design on several of consulting projects including AgileAssyst and GroceryHeroes.com.

• Oversaw and coordinated efforts of 5 Vice Presidents• Led efforts to write and adopt institutional bylaws• Created marketing strategy• Conceptualized and developed light weight think tank event• Responsible for executing large scale events and transitioning organization for future events

Taught 2D and 3D Foundations

Taught 3D Foundations