Systems Engineer Ii
Current• Support an infrastructure of 3000+ endpoints.• Provide client-facing and internal support for our product.• Achieved our company employee award for my department in Spring of 2024.• Communicate with vendors to quote new equipment and troubleshoot failures.• Assist my management team on RFPs and design diagrams.• Create standard operating procedure documents for administrating the infrastructure.• Work an on-call rotating schedule to provide after-hours support for critical issues.